Exchange not provided on previous service location

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Lenskart

- Exchange not provided on previous service location ^{Awaiting Details}

Girish Vajrashetti filed this complaint against Lenskart on Sep 13, 2022

I have returned my eyeglasses because frame has got rust and corrosion. Lenskart has taken back the eyeglasses. Now when I am ordering new eyeglasses, they cannot provide service where they used to provide service. Store locator is about ** KM from my location and I need bear the travel expense(about ***-*** Rs.). Now the eyeglasses costing about ****. They can pick up the old eyeglasses but cannot service the new eyeglasses on same location. This is pure case of Fraud

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Resolution Demanded:
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Damages for loss and agony

Lenskart

154 Total Complaints

90 Total
Resolved

58.44% Consumer Satisfaction

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