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Goibibo.com - Error during the round trip flight ticket booking

Nagavenu babu Pavuluri filed complaint against Goibibo.com on Jun 16, 2019

I have booked a Round Trip from the Goibibo Website from Doha to Kathmandu for the dates **th June **** and **th June ****. While booking I have paid the amount for both the ways. But, the Goibibo website has given me the only a one-way ticket. I have shared the screenshots with them. They accepted that there is a technical error. After a few days, they have ignored my complaint and they marked it as resolved. They have ignored my calls and e-mails.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Goibibo.com

45

Total Complaints

9

Total Resolved

20.00%

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