- Empty Plastic Bag inside Carton Box Open
I Placed An Order Through TataCliq, Order Id : *********; There Were In Total ** Products Part Of This Order (Clothes). ** Products Out Of This Was Sent Through Carton Box By The Delivery Partner : ECOMM In, Out Of The **, * Of The Products Are Missing And Also I Found It Odd That One Of Product (Under Garment) Was Outside Of Plastic Seal. * Of These Products Are Undergarments. I Raised A Complaint With The Tata Cliq Toll-Free Support Team And As Well As Customer Escalation Team. They Closed The Complaint Without Investigating Well And Rejected My Claim Saying As Per Their Discussion With The Seller, The Product Is Delivered. I Haven't Got These Products And Instead There Were Crumbled Plastic Wraps. Even Though These Are Small Items Together They Cost Around **** Rs,This Is My Hard Earned Money. I Believe There Was No Tampering ( There Was Center Cellotape On The Carton Box, No Enclosing On The Sides). The Bill That Was Attached To The Behind Of The Carton Box Had ** Products Listed. The Way TataCliq Handled The Complaint Was Very Disheartening, The Senior Escalation Manager Who I Talked To Kept Repeating The Same Thing As The Junior Support Resource, There Was Nothing Done To Help Me. Most frustrating thing was instead of helping the consumer, they just gave a standard copy paste answer. TataCliq Should Take Some Preventive Measures When Delivering / Fulfilling Orders With Multiple Items and not just sent them in carton box, at least have wrap over or packing indicating there’s no tampering.
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Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)"
Tatacliq - Not refund money Closed
I hv order a adidas yellow colour puffer jacket but due to unavailability from your end your company cancelled the order and write me that your money has successfully refunded but till date that money has not credited my account. Mob no ******...
Nov 11, 2022 by Dr Subhankar Mandal
I order a product (puma sneakers} from TataCliq website. i received the local product. i applied for return. but pickup is not done yet. i'm waiting from last ** days. Tata Cliq customer support is very unsatisfactory. they sad that our team i...
Nov 08, 2022 by sumer singh rajput
Chino ordered to TataCliq Ascot by Westside Grey Relaxed fit Chinos, Rs. **** size **.On opening package found that one button is pulled off, seems old used material....
Nov 01, 2022 by Margabandhu
Tatacliq is scammers first they delivered late product then when i open the box the main item is missing (lifelong face rechargeable massager) then i complained *** time but it's * days still they don't refunded my own money...
Oct 27, 2022 by Praveen Singh
Tatacliq - Missing Closed
Sir item was missing in the packet and when i complaint in tatacliq cs they are not geeting me any response....
Oct 14, 2022 by Ravi kumar