Flipkart
- Empty Package Open
T Shirisha filed this complaint against Flipkart on Nov 03, 2020
I ordered a realme Buds Q Bluetooth headset from FLIPKART worth Rs ****/- on Oct ****.
On *rd Oct **** I was not at my home in afternoon so I told him to give it to my uncle. The parcel handed over to my uncle and walked away quickly.
Just after when I opened it after a few hours, I found that the phone box seals were broken and the realme buds Q Bluetooth headset was missing. I was blank for a moment as it happened to be the first time in my life.
When I looked at the packet again carefully, I noticed a cut in the middle of the packet and also a cut inside of box.
I quickly called the on the number of the delivery boy and I told him the case. He is denying that I did not take it. I request you to check the footage.
I called Flipkart immediately and informed them about the same, they told me that they are raising a return complaint but will investigate it and it will take up to ** days. (They tell this to every such complaint)
I made a video of the product and shared it on Twitter and asked all my friends to retweet it. I kept doing it every day. Posting update on Twitter, tagging Flipkart.
I never had this situation earlier with flipkart products.If this is the situtation i will never ever buy a product from flipkart and also i hate to hear flipkart.
I am looking forward for scrutiny and dispose off the case immediately as soon as possible.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Flipkart
Resolved
Frustrated? File a Complaint
Razorpay
"Thanks VERY...VERY MUCH VOXYA. With your help, I got the immediate response from the party and the issue resolved in no time."
Deba Prasad Mohanty
Related Complaints
Flipkart - Order delayed Closed
I've ordered a mobile phone from Flipkart of worth ***** at discounted price of ***** Payment has been done through my credit Card. After * days of successfully completed order. There's not any delivery updates from the provider, I also tried ...
Mar 29, 2024 by Happy
Flipkart - Fake Product return reject 5 times and still in process Closed
Order Date-**/**/**** Fake Product received - **/**/**** Return request - **/**/**** reject on **/**/**** again reopen again reject on next day again reopen again reject next day - * times contact with customer executive and do as per directi...
Mar 28, 2024 by Vijay Lakhabhai Vadodariya
Flipkart - PRODUCT MISSING Closed
I ORDERED SAMSUNG GALAXY TAB * NOS ON ** FEB ****. ON ** FEB **** I RECIEVED ONLY ONE NO. THE PACKAGE WAS FULLY PACKAGED WITH ONE NUMBER ONLY. I CALLED MORE THAN ** TIMES TO CUSTOMER CARE BUT THRY RRJECT MY RRQUEST . I HAV VALIF PROOF AND EVIDE...
Mar 25, 2024 by As automation
Flipkart - Flip kart asking for delivery charges on free delivery Closed
I bought a cooker which had it's handle broken and so I placed it in return and now they are asking for rs** even though it was in free return policy. ...
Mar 16, 2024 by sunita garg
Flipkart - Empty package Closed
i received order but the product is missing from package......
Mar 14, 2024 by Mayant