consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Ecom Express Private Limited Complaint PArcel Not Delivered But Changed The Status To Delivered
Records save successfully

Ecom Express Private Limited

 - Ecom Express Private Limited Complaint PArcel Not Delivered But Changed The Status To Delivered Closed

Ahalya filed this complaint against Ecom Express Private Limited on Jan 03, 2020

I had a parcel from Club Factory which was supposed to be delivered by Ecom Express on **th December. I had given my office address for delivery and I was not in office on the day when I received a call from delivery boy for parcel delivery. Since I was not available to receive the parcel, I asked him to come on the next day. He agreed for that but he has changed the order status to Delivered.

I raised a complaint with Ecom Express on the same on **th December ****. They asked me to wait for * or * days.
Since then I have been calling Ecom Express customer service daily and they are giving me the assurance that it will be resolved in **hrs. But I do not see any action or any steps to resolve the complaint from Ecom Express.

The Tracking Number for the parcel in **********.

It was a pre paid order and I had spent *** Rs on the order. Ecom Express is showing irresponsibility on the customers hard earned money and they are giving false assurances and promises.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem

Ecom Express Private Limited

18 Total Complaints
13 Total
Resolved
72.22% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

MakeMyTrip

"I am very satisfied as I got an instant resolution from make my trip for my grievance."

Varun Kuzhikattil

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Ecom Express Private Limited)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Ecom Express Private Limited - Shipment not delivered for 1 month Closed

I placed an order on Zoomin on **th Jan ****. It was supposed to be delivered in the first week of Feb ****. The great eCom Express played around for ** days saying delivery issue each time. They did not call me even once. Then they returned t...

Feb 27, 2021 by Vadiraj Thayur

Ecom Express Private Limited - Package not delivered to seller Closed

AWB: **********, the product was picked up on **th Dec. There is no tracking information available on their website post January *st. When I called customer service they do not have any clue where the package is. It's been more than ** days now...

Jan 07, 2021 by Deepmala Manna

Ecom Express Private Limited - Package not delivered but status is delivered Closed

My order was not delivered to me but the status was delivered on *st november but i didnt recive the product or any phone call related to it ,and the another product is returned themselves to seller without my permission and the product is also...

Nov 02, 2020 by Akash

Ecom Express Private Limited - Product not delivered but status is showing as delivered Closed

I ordered a shoes from mynthra and payment done while ordering (Prepaid) and then I was tracking the product, then From ECOM express I got a message by saying order will be delivered today with AWB number and contact details and PIN and deliver...

Oct 22, 2020 by Manoj N

Ecom Express Private Limited - Shipment not deliverd Closed

Iam writing this email for the poor service that I received from your ecom express,my AWB # ********** I have been contacting  one of the executive since the day I received message from ecom express that my shipment will be delivered on **...

Oct 20, 2020 by Mahaadevkartthyck

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Karnataka
  • |
  • West Bengal
  • |
  • Arunachal Pradesh
  • |
  • Chandigarh

Consumer Forum :

  • Haryana
  • |
  • Telangana
  • |
  • Uttarakhand
  • |
  • Nagaland

Online Complaints :

  • Medical Complaints
  • |
  • ISP Complaints
  • |
  • Home Appliances Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.