Easymytrip Com
- EasyMytrip refund credit shell issue Open
Vinit Soumya filed this complaint against Easymytrip Com on Oct 18, 2020
I have two tickets with easymytrip for indigo with Booking ID : EMT********, PNR TGMNUF and GINTFJ. Indigo have refunded ****/- for cancelled ticket TGMNUF and GINTFJ was added as credit shell. I have received ****/- but unbale to use GINTFJ credit shell and they claim to have refunded money and refer to **** refunded for TGMNUF as refund amount. I have sent multiple mail querying detailed refund amount for each PNR but they just always refer to same **** for both PNR with transection id. Itys been * months since i raised complaint. They have not addressed my complaint. Since indigo confirmed they have refunded money for TGMUF and added credit shell for GINTFJ, i should be able to book ticket with credit shell.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Easymytrip Com
Resolved
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