Oyo
- Didn't checked in hotel and charged Open
Prateek Mathur filed this complaint against Oyo on Aug 03, 2019
Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** including * rooms to be paid at the hotel. Upon reaching the hotel manager denied check-in upon arguing about the call and all he said *** would be charged extra. When I said to call Oyo (because I was in Katra and their local networks work only, I was unable to make the call) he denied saying I won't allow you to use my phone. Then after so many arguments, he said he will charge *** and give you a different lodge as I was with my family including ladies I accepted because I was stuck in that place. Check-in ** check out ** July ****. Now when I am in-network zone from ** to today i.e * days OYO team is not responding to my calls I had complained * times they without calling me give reply as query solved.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Oyo
Resolved
Frustrated? File a Complaint
Amazon
"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."
Prince Kumar
Related Complaints
Oyo - My money got deducted no booking was done no refund Closed
I have all kinds of screenshots.of transaction id etc..but money is not refunded still....
Jan 26, 2021 by tanishq
Oyo - Payment deducted but no booking done Closed
I made a booking that's still pending but the money was deducted, I have been trying to reach the customer care but they dont have any solution. I want a refund, dont want to book th e hotel anymore...
Jan 16, 2021 by Akanksha Gaur
Oyo - Regarding refund of my deducting amount Closed
My phone no.is ********** Name shubham singh Booking of ** jan to ** jan I hve done my booking from oyo app in kailasb view inn hotel with complimentary breakfast.... After discount and coupen applied .. i hve show my total booking amount is...
Jan 15, 2021 by Shubham singh
Oyo - Oyo Refunded money not credited in my account Closed
My booking id is PJDX**** , i cancelled this booking on ** December **** its about one month but still my money not credited in my bank account , i complaint many times in customer helpline .. I'm very disappointed with oyo service OYO IS...
Jan 13, 2021 by TARIQUR RAHMAN
Oyo - Amount debited but booking has been in pending oyo Closed
I have booked a room in OYO for * days. I made the transaction but the booking is not confirmed. Amount debited in account....
Jan 08, 2021 by Abhiram
