- Didn't checked in hotel and charged Open
Booked hotel Gandotra through Oyo (call booking) because I was in need to check in early and was ready to pay early check-in charge. Upon call, I talked to the hotel manager and Oyo. They both confirm that *** to be paid online and *** including * rooms to be paid at the hotel. Upon reaching the hotel manager denied check-in upon arguing about the call and all he said *** would be charged extra. When I said to call Oyo (because I was in Katra and their local networks work only, I was unable to make the call) he denied saying I won't allow you to use my phone. Then after so many arguments, he said he will charge *** and give you a different lodge as I was with my family including ladies I accepted because I was stuck in that place. Check-in ** check out ** July ****. Now when I am in-network zone from ** to today i.e * days OYO team is not responding to my calls I had complained * times they without calling me give reply as query solved.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
I book hotel for * days and make online payments. On *st day only I do check out they deduct * days amount and not given me GST invoice after many followups....
Apr 10, 2021 by Datta Dabane
Oyo - Amount not received Closed
I booking oyo hotel,whether conditions so i canceled my booking but amount is not refunded.....
Feb 22, 2021 by KANNAN
Oyo - Refund Closed
I booked a room through oyo and I did the payment also and before check in i received a message that my booking has been cancelled i contacted the hotel they said they don't have my booking and the oyo gave me a refund of Rs.***. Oyo has a very...
Feb 17, 2021 by Deepika Yadav
Dear Sir, i have done a booking on Oyo rooms. I paid INR **** through Phonepe UPI service. Money was deducted and i recieved the msg of this transaction but room booking not done. Then I contacted the customer care and asked them for refund. Bu...
Feb 17, 2021 by RAHUL RAJU YADAV
Oyo - No refund of payment Closed
I prepaid of amount Rs. **** for an oyo hotel utsav at jabalpur. But my amount was debited from my side and no record of that payment was found in the app and even when i called them they said no such transaction has been initiated. But I do h...
Feb 15, 2021 by Menika