- Did not support on my booking Open
I had a complaint about room service and hygiene. They mailed me that they will get it done and if this doesn't happen they will change my room. They did not clean my room so again I called support asked them to change the property they told me that they need to talk to the ground team and then they will call me back in ** min. Even after * hour, no one called so I left the Oyo room and went to a restaurant where I was waiting for the callback. Suddenly I got the message that you have early checked out and refund of *** Rs has been initiated. I did not check out I just moved my luggage because the room was not clean. There were insects I can not stay in a room like this and the hotel staff marked me checked out.
After that when I called and asked that you guys were supposed to change the property then why this refund is initiated Miss Palak Sanghai told me that ma'am you have checked out nothing can be done please book another hotel. I explained her the situation so many times that I did not check out the hotel staff marked me checked out. It is not my fault. You guys were supposed to change my property but she kept on saying the same thing when I asked her to escalate this to a higher manager. She said ok ma'am I am doing that you will receive a callback in some time but no one called me no support was given. At least for *-* times, I called Oyo support but nothing happened.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
After paying complete amount and getting confirmation of my hotel booking, my hotel booking was shifted to another hotel nearby which as well denied check-in and then moved to another hotel which was *.*KM far then the previous one and i had to...
Jan 01, 2023 by AKASH JAIN
Oyo - Gst Bill not provided Closed
Its the Oyo townhouse hotel *** located at Ramamurthy nagar bangalore. Hotel rent was **** rupees per day.. during checkout I requested gst bill.. they asked me additional *** rupees to process gst bill..i even paid that..they said it will take...
Dec 25, 2022 by Gokul Radhakrishnan
Oyo - Refund Closed
I had booked a oyo but it was wrong I need refund...
Dec 15, 2022 by Mohammad shoaib
Oyo - OYO room fraud Closed
I would like to share how a trusted brand like OYO ends up scamming multiple customers by being careless and show casing a property which does NOT exist! The booking was placed through OYO and a different personal number was mentioned for any...
Dec 11, 2022 by Aditi joshi
Oyo - I didn t get my refund Closed
i booked oyo rooms when i reached at location property manager denied to provide room to us. Because he wants more money because i was in unknown city in midnight with my friend so i have to pay extra amount suggested by oyo executive ticke...
Dec 10, 2022 by Abdul Rehman