Yatra
- Did not receive refund for cancelled flight tickets Offered Resolution
Sandeep Ghosh filed this complaint against Yatra on Aug 10, 2020
I booked Kolkata to Toronto flight tickets from Yatra.com, (Travel dates were: **th May **** and ** July **** Return) Due to Covid-** situation I had to to cancel the flight tickets (** April ****). As per the cancellation policy, I should receive a refund within *-* days after a deduction of Rs. **,*** as cancellation penalty from the airline. It's been * months I have been following up with Yatra.com over email, till now I haven't received a single rupee as refund. In every email response they blame the Airline and ask me to wait for more time. It's a significant amount of money and I have spent so much time following up with Yatra.com. It's not possible for me to wait any longer and I need the refund as soon as possible.
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Resolution Demanded:
Refund / Credit for purchase
Yatra
Resolved
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GoFirst Airlines
"Thank you Voxya team for helping me with the issue. I am amazed how fast the issue got resolved (within a day) which had been getting dragged since 20 days. Thanks again!"
Kimi Shrivastava
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