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Make My Trip Pvt Ltd

 - Did not get a refund due to cancellation of Filght on account of COVID19 spread Open

Pratikhya Nanda filed this complaint against Make My Trip Pvt Ltd on Mar 17, 2020

I had booked a flight from Bombay to Amritsar. Now due to the outbreak of Novel Corona Virus the Govt. of India has advised to all the people across country to self quarantine themselves. In such a situation we had no choice but to cancel our trips. I cancelled my trip and Got a refund of only Rs. **** , However I had paid Rs. **,***. This is such an unprofessional behaviour on part of Make my Trip. The situation on account of COVId- ** is an unfortunate incident an they are taking advantage of the same. I am entitled to a full refund and Since I am myself an advocate, in case they do not provide it I shall take legal actions against them to protect my rights. They can't take away our entitlement like this.

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Resolution Demanded:
Refund / Credit for purchase

Make My Trip Pvt Ltd

41 Total Complaints
8 Total
Resolved
19.51% Consumer Satisfaction

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"Many thanks to the Voxya team. I got my refund on 14th Aug 2019. Thank you very much once again to get my refund in just 8 days!"

Jyotiranjan Pradhan

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Related Complaints

Make My Trip Pvt Ltd - MMT executive cancelled my Booking which i haven t asked Closed

I have some querie for date changes and fare difference refunds so i contacted customer care they provided me some links and after open that link i wrote my queries in a box after sometime they cancelled my booking PNR (CMCKWN)...

Jun 26, 2020 by Jignesh Shrimali

Make My Trip Pvt Ltd - THE TRAVEL AGENCY DIDNT PROCESS MY REFUND ON MY BANK A C Closed

DEAR SIR I WANT TO SAY THAT I HAVE BOOKED A FLIGHT THROUGH MY MY TRIP PVT LTD. BUT DUE COVID -** THE FLIGHT HAS BEEN CANCELLED BY AIRLINE .THEN AFTER I APPROCHED THE AIRLINE FOR REFUND ACCORDING TO DGCA GUIDLINES I AM ELIGIBLE FOR FULL REFUN...

Jun 10, 2020 by TARUN

Make My Trip Pvt Ltd - Not getting refund Closed

This is my worst experience with make my trip i made a flight booking and due to covid-** i made date changes so that airline suppose to refund my difference amount which airline refunded to make my trip as booking made through my travel agent ...

Jun 03, 2020 by Tanmay

Make My Trip Pvt Ltd - Makemytrip Ticket Refund issue Closed

Due to Covid-** and curfew by indian govt, I would like to cancel my trip and get refund. Tried makemytrip multiple times but my call was not answered. Sent email also but no response. they are closing tickets directly without any resolutions....

Mar 25, 2020 by prasad b

Make My Trip Pvt Ltd - Couldn t amend the date or refund the money Closed

I have asked the company for the refund or amendment of the trip for which they have not replied anything.and eventually I have lost ***** which is not a small amount....

Mar 06, 2020 by Vijayprakash

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