- Deny in check in and money not refunded even after defined TAT Open
I have to visit Bhubaneshwar on **th May **** along with family. I have booked hotel Trumiph Inn through Oyo prior * month from the date of visit and paid all amount in advance. When we reached at site property manager deny for check-in and said they had cancelled the booking due to the price issue. I called Oyo customer care team for the concern. They are not aware of the issue. I asked for another arrangement they failed to do so and disconnect call every time. When I called I tried **-** times from property due to concerns my whole family along with children spent the night on roads. I asked for refund they assure to do so in a TAT *-** days. Now, it's over and they making fool on every call and disconnect after a long hold. Might be their intentions are not to refund the amount they are a fraud customer care and escalation team just wasting my time. They are non-responsive, fraud and cheater. Don't book a hotel room through Oyo.
Not responding over calls over emails. Kindly help me to get back my hard earned money back asap.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Thanks to Voxya, I have got the refund back from Byjus :)"
I book hotel for * days and make online payments. On *st day only I do check out they deduct * days amount and not given me GST invoice after many followups....
Apr 10, 2021 by Datta Dabane
Oyo - Amount not received Closed
I booking oyo hotel,whether conditions so i canceled my booking but amount is not refunded.....
Feb 22, 2021 by KANNAN
Oyo - Refund Closed
I booked a room through oyo and I did the payment also and before check in i received a message that my booking has been cancelled i contacted the hotel they said they don't have my booking and the oyo gave me a refund of Rs.***. Oyo has a very...
Feb 17, 2021 by Deepika Yadav
Dear Sir, i have done a booking on Oyo rooms. I paid INR **** through Phonepe UPI service. Money was deducted and i recieved the msg of this transaction but room booking not done. Then I contacted the customer care and asked them for refund. Bu...
Feb 17, 2021 by RAHUL RAJU YADAV
Oyo - No refund of payment Closed
I prepaid of amount Rs. **** for an oyo hotel utsav at jabalpur. But my amount was debited from my side and no record of that payment was found in the app and even when i called them they said no such transaction has been initiated. But I do h...
Feb 15, 2021 by Menika