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Ritu Raj Meet filed complaint against Zara on Jan 19, 2023
Hello,
I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. And I received my parcel on ** itself. But they had not updated the delivery status online, and it still says the same that it has not been delivered. On the other hand, i want to return the product, and I cannot untill they change the delivery status online. I have called them several times and everyone has said the same that wait for **-** hours. * days have passed and still no update. I’m done with them. So frustrated by their services..
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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