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Gaurav Mehra filed complaint against Jeeves Consumer Services Private Limited on Aug 24, 2019
I bought a zenphone *z from flipkart a year ago along with jeeves mobile protect. On *th july my phone suffered a liquid damage and i filed my claimed with jeeves. My phone was picked on *th July and received on their service center on **th July. Since then i have not received any update from them. I call their customer care every day and they tell that they have escalated the issue and their back end team will reach back in ** hours. Also they say that the delay is due to some parts are not available. Its been ** days now and i have no idea what are they doing with my phone. Please advise what i can do now. My plan id was JPPOFFK******.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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