- Defective wrong product received Open
On May *, ****, I ordered a pair of casual shoes from www.woodlandworldwide.com for Rs ****. I received the product on May *, ****. Close inspection revealed that the product differed from what was advertised on their website. The shoes I received are old stock from ****, with cracked soles. I chose to return the product and notified the company of the flaws the same day via email. After two weeks, I received a response from the company stating that my product appeared to have been used and could not be returned or exchanged. They also sent me a video of the product being packed in the company warehouse before it was shipped. The video itself reveals that the product is not as depicted on the website. I filed a complaint with the National Consumer Helpline on May **, ****, having lost all hope (Grievance Number: *******). NCH repeatedly emailed the company about my complaint and then closed it on July **, **** as the company was not responding. They have not marked my order as delivered even after two months of delivery and their tracking tool still lists it as "ready to ship."
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I have placed return request of my product Order id ********* but it’s not picked up yet...
Nov 03, 2022 by Lucky
Ordered pair of glasses which was damaged one lens was terribly scratched and on another company name was not wriiten talked to customer care but they didn't nothing. Please help.me to get my refund....
Oct 07, 2022 by Aarayman thakur
I had returned the order to woodland online store. I'm not getting further updates on it. Also my refund is not initiated yet. I'm unable to contact through IVR all the time lines are busy, not replies for mails also. Worst service I have ever ...
Feb 17, 2020 by Mayur Gawali
Sir I purchase shoe size no * at woodland shop in Haveri.purchasing time shoe any damage in * month piece to piece exchange but in the period shoe is damage at hole both sides but shop manager take ** days time then return the shoe is not excha...
Aug 28, 2018 by Shiddarood gurav
I had ordered a jacket from woodland on *st July ****, order id *******, I have not recieved by order till date, it has been ** days, I asked the customer service to refund it as the order has not been delivered but they are not initiating the...
Aug 25, 2020 by Ranbir Kumar