LG Electronics
- Defective TV recieved Closed
Ganesh aditya filed this complaint against LG Electronics on Sep 22, 2020
Hello sir. I am vexed and lost hope on Lg service. I took a brand new tv worth **k last mont h **th. My screen is not working properly and I raised a concern. Team visited and stated you need to replace the TV. I took TV from bajaj electronics Hyderabad. I visited Bajaj and they said LG will replace and they have nothing to do with this and gave a sales manager contact for follow up . They redirected my request to LG back and believe me sir its the worst experience to me on choosing LG. I called ** plus times escalated multiple times but no one has cared about my request. I contacted sales manager and he is the rudest of all. He assured he will take care of my issue but he is not picking my calls later. I am providing details of my req no and contact details of all the persons who has behaved like govt officials and wasted my time and energy. Its already a month and no resolution provided to me. Please help me in this regards. I reached to customer care more than ** times . Reached via fb . Tried all ways but no resolution
RNP************
Yadi Reddy Asm Lg, ****** *****, Andhra Pradesh India ( sales manager)
Nikhil Reddy Lg Tv, ****** *****, Andhra Pradesh, India ( lg service)
Nagesh ( techincian)
+************
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
LG Electronics
Resolved
Frustrated? File a Complaint
Labbaik Umrahs
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Zeeshan
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