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Symphony air cooler - Defective Symphony aircooler multiple Tickets get auto closed No service customer care not available

Supratim filed complaint against Symphony air cooler on Sep 12, 2020

Complaining from day * from **th May,**** after receiving product about non functional sensor on symphony HiCool i. Technician visited and told board to be replaced. After that no service provided..opening new tickets and it's getting auto closes in *weeks. Customer care not reachable even after waiting **-**mins. Such an unprofessional shameful service.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Symphony air cooler

22

Total Complaints

14

Total Resolved

63.64%

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