Cellbell
- Defective Product received denied refund for return Open
Abhiraj Sinha filed this complaint against Cellbell on Nov 25, 2023
I received chair with defective hydraulic, tilted seat, missing parts and a faulty hydraulic cover. Despite numerous interactions with customer support, the proposed solutions involve a **% refund deduction or a partial replacement. They took * days to provide a partial solution for only the hydraulic issue.
Also they are charging me *** for the re-installation of replaced hydraulic. This has not only affected my physical well-being but has also resulted in a significant loss of time and productivity. I am being mentally harassed by the company by forcing me to use their service and at the same time not providing a fair solution to my problem. I've suffered significant loss in productivity at my work due to the delay in support.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Cellbell
Resolved
Frustrated? File a Complaint
Spice Jet
"Within three days of registering my complaint, Airlines responded and arranged for the refund. I am grateful to Voxya for getting my problem solved."
TCS Prasad
Related Complaints
Cellbell - Seat is very hard Closed
I ordered this chair on *th Feb and received on **th Feb ****. I assembled the Desire *** chair on **th Feb and given feedback to Cellbell team over WhatsApp that seat is hard. Please look into it and get some inspection done and if found ...
Feb 15, 2024 by Nitesh Arora
Cellbell - Refund not credited Closed
I cancelled order but the refund was not credited in my account Order I'd SH6548...
Dec 28, 2023 by Moin
Cellbell - Refund not received since One month post cancellation Closed
I ordered a C** Executive Chair - Blue from Cellbell.in on Sept **th, **** with Order #******. After few days on **th it got auto cancelled from their end. This is what their site reads, "Your order is marked as canceled due to Logistics ha...
Oct 11, 2021 by K Srinivasan
Cellbell - RE Complaint for NonDelivery of Order and Failure to Provide Refund Open
On February **th, ****, I placed an order with Cellbell Company for Taurus C*** Lite Executive Office Chair order number SH****. Despite repeated assurances of timely delivery, the ordered items have not been delivered to me within the specifie...
Mar 05, 2024 by Amit Kumar Mishra
Cellbell - Received product as a damaged but not replacing the complete product or refund the amount Open
It's been * weeks since i receive the damaged product of High back chair from CELL bell, have tried reaching all the communications provided on the box like watsapp for immediate response, but unfortunately those numbers are not working no tele...
Sep 07, 2020 by Ravi kumar
