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Cellbell - Refund not received since One month post cancellation

K Srinivasan filed complaint against Cellbell on Oct 11, 2021

I ordered a C** Executive Chair - Blue from Cellbell.in on Sept **th, **** with Order #******. After few days on **th it got auto cancelled from their end.
This is what their site reads,
"Your order is marked as canceled due to Logistics have stopped services temporarily at your location. Hence once they resume, we will keep you posted. Currently, your order is returning back to us from the logistics warehouse.
REFUND will be Initiated Tomorrow as it already in the refund queue.
Really sorry we couldn’t be served you this time.
Thanks & Regards,
CELLBELL Team."

Since then I had been tirelessly chasing their customer support, but they never live upto promise of refunding the amount.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Cellbell

7

Total Complaints

3

Total Resolved

42.86%

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