Naaptol
- Defective product delivered Open
SEEMA GUPTA filed this complaint against Naaptol on Oct 21, 2019
We ordered Kashmir ki kali brown walnuts from Naaptol after watching the advertisement on television. The walnuts we received were stale and were also smelling bad. So we filed a return request and the parcel was picked up with the promise to give a voucher of the amount of product, but in few days the same parcel was delivered to us. They are now refusing to take any further step and take back the product.
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Resolution Demanded:
Refund / Credit for purchase
Naaptol
Resolved
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Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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