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Naaptol
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Naaptol?
If you are not satisfied with Naaptol, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Naaptol and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Naaptol
But before filing a complaint, you should
a. Contact the customer support of Naaptol first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Nov 14, 2024 by Ashutosh Shrivastava
Naaptol - They send bad product Closed
I have ordered eye glass of *.* number for reading and it's quality is very bad and at the time of order they told me on call that it will be refunded if not liked by you and now when I ask for refund then they don't accept my order and said it...
May 03, 2024 by Kishor Vadher
Naaptol - Bad product received Closed
I have ordered bedsheet from naaptol there is *bedsheet repeated and there are lot of poop in that packets as well as in bedsheet it smells bad I want to either replace or refund of products...
Apr 28, 2024 by Susanta das
Naaptol - Useless product received Closed
I had ordered belt for knees pain by seeing in naaptol then shown that in the tv they said the pain will vanish and it will be so good after wearing like that so we ordered that after we received that the quality is so bad and doesn't fit and d...
Jan 12, 2024 by Ayana
Naaptol - Defective products Bad customer service and item is not returned Closed
I have received bedsheets. Color is faded. Stains on bedsheet. Poor quality. Small size. And customer service is disconnecting calls on my face and saying item will not be returned....
Sep 30, 2023 by Nikki Arora
Naaptol - Not getting refunded of returned product Open
Naaptol is selling low quality product and when returned the product(thermos flask) not getting the refund amount. Instead company is asking to place a new order request with extra charges of **** rupees which is a dinner set. We don't want din...
Jul 20, 2023 by Sheeba
Naaptol - Naaptol dryad Wrong product delivered Closed
We order * copper water dispenser with stand and glass set. I order through mobile phone. And order was delivered on **th Nov. ** And when order delivered it was wrong product. So I raised the complaint regarding product replacement. And t...
Nov 30, 2020 by Neeta Chandwani
Naaptol - Package need to be returned and need a refund Open
I have ordered a * piece bed sheets on November *th **** by calling the advertisement that was shown by them in the television. I received a piece of shit and a cheap product. I have been calling them twice a day since then to return the produc...
Nov 16, 2020 by Ujwala
Naaptol - Defective product delivery Open
I had purchased water spray rope with gun on ** th OCt and got delivered on **th OCT with defective product. They are refusing to refund by claiming complaint is not registered with in ** hrs. They did not provide any invoice and only one...
Oct 29, 2020 by ilangovan
Naaptol - Order for 7 pcs induction friendly of rs 1898 couldn t get yet Closed
Hi I ordered # ******** for * pcs induction friendly . ..of ₹ **** couldn't get yet.... I want back my money ...
Oct 16, 2020 by Surbhi
Naaptol - Defective product delivered Open
We ordered Kashmir ki kali brown walnuts from Naaptol after watching the advertisement on television. The walnuts we received were stale and were also smelling bad. So we filed a return request and the parcel was picked up with the promise to g...
Oct 21, 2019 by SEEMA GUPTA
Naaptol - Product capacity issue Open
I purchased a product from Naaptol which is a litre cooker with a pan and idli stand. When I got this product I found its capacity was not * litre. I called customer care and they told me to measure with filling water. It contains hardly *.*-li...
Jul 15, 2019 by Ram prasad
Naaptol - False commitment of returning cash Closed
Order no. ******** / ******** Date: **rd May **** I ordered Royal chef juicer from Naaptol and the senior who was talking to me told me to buy a solar lantern and mini cooler also. I told him that if I buy the product and if I don't like the ...
May 24, 2019 by Neelam Khazanchi
Naaptol - About the payment Closed
I have received the *kg Hilton washing machine damaged * times. Naaptol offers cash voucher. But I want payment in cash....
May 17, 2019 by Bhatt Narhari Natvarlal
Naaptol - Non-working product delivered Open
On Saturday I.e **-**-**** I received one mobile from naaptol app that name is I kall K ** model in Tadikonda Guntur district. That mobile is not working properly and they give the mobile with different features from naaptol app. I approached c...
Mar 10, 2019 by Ashok Kumar
Comany dwara myjhe coopen bhejkar ******* ke reward jeetne ko kehkar ab reward dene ke wajah paise ki maang ki jaa rahi hai...
Jan 06, 2019 by PRAMOD GOSWAMI
Naaptol - Items were not complete and price was high according to show on television Open
my father bought a juicer mixer from naaptol television advertisment. he received the package but that was incomplete and as per amount was *** inr but he asked to pay **** inr. he is not that much literate so he can't be aable to make any com...
Oct 20, 2018 by Raveena Chauhan
Naaptol - Not refunding money back Closed
we bought bags from this company and we returned them and got a refund voucher of rupees ***.We didn't need any refund voucher.Then we agreed with them and asked for shoes of same price but they are demanding *** Rupees of delivery charges.What...
May 04, 2018 by Deepak Kumar
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