Zoomcar India Private Limited
- Defective car was provided and refund not issued Open
Anjaneyulu filed this complaint against Zoomcar India Private Limited on Oct 30, 2022
I Have Booked A Zoom Car For **th September With The Booking ID: JPSN*FIFW...
Upon Going To The Pick Up Location...I Found That The Car's BRAKE Is Not Working ...I Contacted The Customer Support And He Admitted That Car Has Brake Repair Issue And Asked Me To Leave The Car At The Pick Up Location..And He Said Refund Has Been Initiated For Me......
No alternative car was arranged for me.
I Left The Car At The Pick Up Location ..as told by the customer executive..
this whole process took half day ....and my whole tour plan got delayed by one day due to this......
.After * Days ...I Was Shown A Bill Of Extra **** Rs Along With Already Paid **** Rs ......
i have contacted customer support multiple times but no one responded ...i have gone through lot of mental agony.
one customer agnet confirmed me that refund was initiated for my booking on mail ...i have the evidence
Its Been More Than A Month But Refund Was Not Credited Till Now ...Instead A Extra **** Bill Is Being Shown In My Zoomcar Account...
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zoomcar India Private Limited
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
Related Complaints
Zoomcar India Private Limited - Refund of my money Closed
Sir, I had booked a Zoomcar on ** Oct **** on its app. But I could not verify the required details essential for taking the service. So I contacted the consumer care number of Zoomcar. The automated call told that a representative will take the...
Nov 01, 2023 by V Balaji
Zoomcar India Private Limited - Refund amount is not returned as per agreement Closed
I have raised several dispute for my fastTag toll charges in which the company has assured it can be claimed after the raid. It was total of Rs.**** for my fastTag toll charges to be refunded and the company is saying some unknown reason an...
Jun 07, 2023 by TDB Gautham Kumar
Zoomcar India Private Limited - Wrong Penalty charges Closed
Without any reason they are deducting my money of * earnings by saying penalty. ...
Jan 28, 2023 by Nitish kumar sahu
Zoomcar India Private Limited - Traffic Challan payment Closed
Traffic Challan payment is not paid by zoomcar.there are * challans on car and the amount is ***** which is not paid by the zoomcar.Customer care support is not giving response to me....
Jan 05, 2023 by Mayur Jain
Zoomcar India Private Limited - Fake charges and payment issue Closed
For booking JPSNCIO*Z . First of all invalid charges were applied which is worst then later got message on whats app that legal charges will be applied so thought to pay first and then I proceed legally about invalid charges but I am not able...
Dec 20, 2022 by Khaleelullah khan
