Amazon India Pvt Ltd
- Deceived by the lucky draw Open
Akshara Gangineni filed this complaint against Amazon India Pvt Ltd on Jan 18, 2021
I have received a call from an amazon executive on ** Jan **** saying that I've won a Tata Safari car in the lucky draw and that I could I get it delivered to me by paying the token amount of ****. For proof, he has sent me the pictures of the car and the link to a site, whereupon entering my registered amazon account mobile number, it has shown me that I've indeed won it. Hence, after submitting my aadhar and passport-sized photo I've done the payment to a bank account details provided to me under the name of Amazon India Pvt Ltd.
Later on, the executive called me to talk to the transporter in Jamshedpur about the insurance policy to be drawn up, since the vehicle is being transported from Jamshedpur to Hyderabad. The executive asked me to pay an amount of ***** towards insurance but I refused saying that I don't even have the documents with me and there are genuine concerns arising.
He then shared with me a picture showing the engine and chassis no but it lacked authenticity. So, I've refused to pay the amount and asked him to initiate a refund of the **** I've paid earlier.
I have all the details he has shared with me including the aadhar, pan, and amazon id pictures of the * executives who called me regarding this lucky draw.
Now, the executives are refusing to initiate a refund saying that it would take ** days for me to receive my token amount and that it would be better if I just pay the insurance amount and take the delivery.
I refused to pay and they haven't initiated the refund yet.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Amazon India Pvt Ltd
Resolved
Frustrated? File a Complaint
Profit Aim Research
"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
Vasanthkumar K
Related Complaints
Amazon India Pvt Ltd - Amazon pay deducted wrongly Closed
My Amazon Pay got deducted twice. I never shared credentials/ logged in from devices other than me. The customer support team is saying I am lying and it is done by me....
Nov 05, 2021 by Tania Sinha
Hi, Please find my two order in the attachment. First order. I had purchased a mobile namely mi **x *GB variant with exchange (Realme X* pro) and has selected the option that my screen is cracked as it can be seen from the screenshot att...
Oct 08, 2021 by Brijesh Nayak
Amazon India Pvt Ltd - Received SOAP instead of HARDDISK Closed
I have ordered seagate *tb harddisk (Order # ***-*******-*******) on *st april, on *th april I received call from delivery agent and was said that item has to be rerouted and it will be delivered on *th of april, and the same thing happened on...
Apr 06, 2021 by Nikhil Kumar
Amazon India Pvt Ltd - Misleading Offers and not providing the cashback Closed
Hi, I had placed an order of Iphone ** in Amazon app on the first day of the great Indian festival on **th Oct **** for Prime members. My order # - ***-*******-******* During this sale there was an bank offer as mentioned below. Scre...
Nov 11, 2020 by Nithesh Jain
Amazon India Pvt Ltd - I have received damage item and also very wrost quality Closed
I have booked in Amazon sft almond but unfortunately I have received damage item and also it comes bad smell in almonds,I have tell number of times in Amazon customer support but still no response and also his team said not unable to refund or ...
Oct 12, 2020 by K vasu