Upstox
- De activation of Trading and Demat Account Closed
Balvinder Kaur Sachdeva filed this complaint against Upstox on Feb 10, 2022
On **th January **** suddenly Upstox suspended/deactivated my trading accounts and freezed my demat account for debit without giving any intimaion/notice.
On enquiry, upstox customer care informed me that I have to submit my KYC form and supporting documents again.
I informed upstox that my KYC is already registered in NMDL and theree is entry in CVL Kra also. Moreover my KYC is also registered with CKYC, So upstox may verify my KYC from the above agencies.
On insistence from upstox I submitted physical forms for re-KYC, but on some pretext or the other they are not accepting my KYC.
Due to this I am unable to trade in my account. I am suffering heavy losses day by day.
Please advise me and help me.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Upstox
Resolved
Frustrated? File a Complaint
ZebPay
"I was struggling from last one month for refund. But when Voxya started social campaign, the CEO of Zebpay contacted me directly to refund the amount. Billion thanks!"
Rahul Parmar
Related Complaints
Upstox - Rejecting my CDSL easiest account Closed
I have registered to cdsl easiest account using Upstox demat details, after that it should be approved by Upstox, so that I can log in to cdsl easiest, they are rejecting my registration. ...
Oct 12, 2023 by Navaneeth Reddy
Upstox - Funds not added in my account and also not responding Closed
i was trying to add fund on ** may **** of amount *****rs. amount deducted from bank side but fund not added in upstox account. bank also gave me confirmation that fund is processed and contact upstox. i am contacting with upstox but not respon...
Jun 21, 2023 by deepanshu
Upstox - Tried multiple time to exit trade but app not allowed me the same Closed
I had place two trade one was the bank nifty * lots of call , Order id no *********, on ** mar **** **.** pm and second was Adanient **** ce on **/*/**** at *.** pm, both trade was not exit on time showing error order failed due to which I l...
Mar 15, 2023 by rakesh shigwan
Upstox - My account use by upstox Closed
Today on Thursday I didn't trade a single. Yesterday I profit around **** and make a withdrawal of **** total amount was in my fund ***** from this I withdraw **** and today in morning the amount is showing ***** and that **** was pending in wi...
Mar 09, 2023 by Navneet Kumar
Upstox - My bank nifty sell order not accept Closed
I am buying the bank nifty * lots (***** PE), Order id no: ***************, on **.**.**** at **.** pm, and also sell the shares at *.** pm the order is rejected due to please add the money, why I add the money already I purchased * lots ...
Mar 02, 2023 by Sivakumar Durai