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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Upstox?
If you are not satisfied with Upstox, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Upstox and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Upstox
But before filing a complaint, you should
a. Contact the customer support of Upstox first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Dear Sir I have pre applied the IPO of NIDAN LABORATORIES AND HEALTHCARE LIMITED by Upstox app Upstox app on **th Oct and after * days I deleted my IPO application on *st Nov IPO Application last date for apply is * Nov But on ...
Nov 25, 2021 by Hatinder Saini
Upstox - Diduction of the amount Open
I opened an account in the upstox app I submitted all the certificate in the end it asked me to pay *** I have paid through the phone pay app but after opening the app it's not showing any balance in my account so please solve this case as soon...
Nov 24, 2021 by Chandan Kumar V
I am writing with respect to * tickets raised online and * complaints raised over phone for the same issue - Upstox has frozen/suspended my account, has not provided any reason, and has not provided a resolution for the last ** days!! ...
Nov 22, 2021 by Mitali Tiku
Upstox - Missing shear stock Open
I was buy Tata Steel shear but due to T* holding shear returned in * days . * days was completed tu buy shear du not return in my shear market account...
Nov 18, 2021 by Devidas Madhavrao Chavan
Upstox - Listing on exchange date of NYKAA IPO is wrong Open
I have applied for IPO of NYKAA and got allotted a lot(** shares). Upstox has given wrong date for listing i.e.**/**/**** instead of **/**/**** which effect my listing gain on NYKAA IPO and most importantly my emotions. ...
Nov 11, 2021 by Anjana Oraon
Upstox - Incorrect fund is displaying Open
The total amount I had yesterday (**/**) was Rs **,*** and I gained a profit of Rs *** adding to Rs **,*** which sums to Rs **,***. But randomly my Demat account is showing only **,*** Rs and Rs*** unsettled amounts. Where are the remaining Rs...
Nov 03, 2021 by Manvir Singh Dadwal
Upstox - My upstox account are not working Closed
My upstox account are not working properly.Fund balance are no shown.....
Oct 30, 2021 by Narayan Panigrahy
Upstox - Share sell issue Closed
I am Salim Ali HP**** Sir I sell ** YES BANK shares ** Oct ** But still this time money couldn't add my fund pls solve my issue ...
Oct 27, 2021 by SALIM ALI VT
Upstox - Still not activated my account Closed
As in the first to reactive my i account i have given all my document now after * days they gave me a mail my account is active but still not active i try to chat but after listening the problem the people on chat do not reply more than * or * ...
Oct 27, 2021 by Nitesh
Upstox - Money deducted Closed
My account number is AK****. Money which was transferred to upstox has been deducted. How to obtain a statement from upstox Please contact in registered number ...
Oct 26, 2021 by Smitha Subith
Upstox - Glitch in TATAMOTORSDVR Open
Hello, I had purchased tatamotors dvr * qty at ***.*. Today its showing average at ***. Also previously tatamotors dvr i had * qty. it automatically got sold out. Kindly let me know what to do in this....
Oct 26, 2021 by Rutvik makadiya
Upstox - money is deducting from Available to trade Closed
My money is deducting from Available to trade daily like *-* rs per day , please help me I don't know why my money is deducting....
Oct 26, 2021 by Karan Ramdas Borhade
Upstox - Refer Program In Upstox Closed
Till now I have created account of * people in upstox app with my referral link under upstox referral program.. under which I should have got Rs.**** I am showing any of their referral status in the dashboard as soon as possible, the team of of...
Oct 25, 2021 by Vishal Gurjar
Upstox - MCX NOT WORKING Closed
I HAVE ALREADY CHOOSE PLAN BASIC.BUT MCX SHOWING GET ACCESS WHY?...
Oct 23, 2021 by RAVINDRA PAWAR
Upstox - Not got the referral amount Closed
I referred one of my friend and he click on my referral link in front of me and activated his account, but i didn't got my referral amount by upstox till now.. * days already passed and in my referral list till now it's shows pending.. I think ...
Oct 22, 2021 by Madhav kumar
Upstox - Absence of Customer Care Support Closed
I need a customer care support to resolve issues in F&O and refer & earn. ID: ****** **********...
Oct 22, 2021 by MD SAZID PERVEJ
Upstox - Not able to sell Closed
Useless mobile app not working properly I have to sell my stocks & book profit but unable to sell because of this worst app always edis hang because of this I have huge loss who is responsible for that…...
Oct 21, 2021 by Chinmay bidua
I have *** rs. In the morning in my upstox account and now it is showing -*.** Rs. In my account upstox is frauding my *** Rs .And i have submitted a complaint but they are not resolving it even they are not responding my complaints My wallets ...
Oct 19, 2021 by Ajay Chauhan
Upstox - Even though there are enough funds unable the order at correct Closed
I have placed an option order which is rejected die to insufficient funds of ₹*****. But I have the amount of *.*L in my account. I have placed * lot at ***₹pershare and it increased to ***₹ . Unfortunately I lost because of Upstox app ...
Oct 19, 2021 by vrushabha chaleswara koyyagura
My Nse Equity and Nse MCX and Nse commodities is not yet activated and because of this I am not able to purcahse shares....
Oct 18, 2021 by Shubham Pandey
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Questions about Upstox
Ask questions about Upstox and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Upstox?
022 4179 2991
022 6904 2291
022 7130 9991
What is Upstox office address?
Address: RKSV/Upstox, 30th Floor, Sunshine Tower, Senapati Bapat Marg, Dadar (W), Mumbai, Maharashtra 400013.
What is Upstox customer care email?
new.account@upstox.com
Where to find Upstox discount coupons?
Who is the Owner / CEO of Upstox?
Ravi Kumar - Co-Founder and CEO
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