Purplle.com
- Damaged product Closed
Deep Borgohain filed this complaint against Purplle.com on Feb 09, 2023
My name is Deep I have ordered two times from purple app on the same day on **-**-**** . And I received my order on **-**-**** but I have cancelled one parcel and the other one I have received i.e, order I'd ******** & amount of Rupees ****. But unfortunately I received a damaged or it may used product... So on the same day i request for return but on next day i saw they have rejected my return so for help I contacted with the customer care but without helping they told me that they can't do anything and added that in their system detects return request earlier also..... I have call several times but no one helped me out... Please be kind and help me with this issue.. no one is here to waste his hard earning money... Take you parcel and help me to get my refund
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Purplle.com
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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