- Damaged item delivered no refund offered Open
Placed an order with Swiggy on **/**/** at *.** pm. That was spoiled on the way to delivery. So a replacement order was generated at *.** pm which was delivered at **.** pm. But the replacement order was not consumable. The product was either damaged due to poor packaging by the restaurant or poor handling by the delivery guy. Either way, my money got wasted without getting anything for it.
When I contacted the customer care with my issue they told me that a refund cannot be provided since it is a replacement order. It makes no sense since there is no fault of the consumer in this case. It is the responsibility of the service provider (Swiggy) to ensure the job gets done.
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"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
Once I ordered chicken white sauce pasta from swiggy, the parcel I received have spillage the seal of swiggy from one side was worn out and a that white sauce was coming out from that container. I paid *** for that order and got a refund of ***...
Jul 15, 2019 by Abhishek Singh Chouhan
As i ordered via swiggy item of Rs*** on * july****. my money was deducted twice while netbanking. once it was deducted to gateway swiggy and then to gateway bundl technology. as i complained to swiggy immediately they said it will be refund...
Jul 15, 2019 by Dr Gurkirat Kaur
The order was delivered wrong twice over. The executive agreed to the mistake and said that a refund coupon for the entire amount would be generated within * hours. On contacting them later they have been acting cheeky and saying that we are re...
Jul 08, 2019 by Pritish Shroff
Swiggy - Refund not returned Closed
I ordered my food thrice of order amount ***,***,***. All the three orders got cancelled one by one on ** june **** and they said to refund my money but I did not get my money till now..also when I talk to them they say that the amount is initi...
Jun 24, 2019 by Ajay parmar
I placed an order through Swiggy on **th May **** of amount Rs.**** and did the payment by net banking but the order got failed. I got mail and message as well stating that they will refund the amount within *-* working days. Today its **th Jun...
Jun 23, 2019 by Pragati Nikam