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Mahesh Das filed complaint against Air India Airlines on Jan 4, 2020
With reference to file - DELAI*****, I have received my checkin baggage on **nd Aug **** in completely damaged condition. I searched online how to fill the claim but I haven't received any option. The customer service from Air India advised to send mail with pics.
I have sent all my details along with boarding pass, damaged bag photos etc. After lots of followups on **th sept I received mail from air India saying they will give **** for final settlement.
I have provided my bank details on the same day and since then waiting for refund. They are notbresponding to my mails or phones.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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