Air India Airlines - Refund not received ^Open

This is Utkarsh Sharma i have book ticket from Air India using my flying return points letter I cancel it for some reason. I have been told that i will be charged some of the points and the remaining points and the taxes are paid will be ref...

Feb 17, 2021 by Utkarsh rakesh sharma

Air India Airlines - Air India refund yet to process ^Open

Hi, My flight was cancelled due to corona restrictions for the journey on ** June - ** July **** and after trying to get an update regarding it multiple times I had applied for refund on ** September ****. But the refund has been in progress f...

Feb 15, 2021 by Ranju Ravindran

Air India Airlines - Air ticket not refunded ^Open

I purchased * separate tickets from AirIndia on **-Feb-**** for my family's journey from Qatar to Patna via Delhi. The tickets were scheduled for **st March and *st April. Owing to coronavirus outbreak leading to lockdown, the international fli...

Jan 12, 2021 by ALI FAISAL RAZA

Air India Airlines - Extra baggage charges ^Closed

For my flight from Bangalore to Singapore on **-**-**** via flight number AI ****, I was charged extra baggage fee for * kgs @USD ** per kg. When I did my booking I tried to book extra baggage but the option was not available online. I tried re...

Jan 02, 2021 by Megha Kejriwal

Air India Airlines - SFODELCCU ^Open

My trip was SFO-DEL-CCU, starting on *.** AM on Dec. **, and scheduled landing on Dec. **. SFO-DEL: The check in process went smoothly at SFO. But then things started going south. delayed boarding, inflight consoles not working, and there we...

Dec 15, 2020 by AMIT KUMAR SAHA

Air India Airlines - TICKET REFUND NOT RECEIVED ^Closed

I have not received the refund of my ticket PNR:YK**K for the air india flight from Bangalore to Chicago , which got cancelled due to pandemic. I have called air india several times , have emailed ecommerce team. They said refund is processed. ...

Dec 09, 2020 by Zaira Zahir

Air India Airlines - Refund for Air India Flight ticket not received ^Closed

I had booked my flight tickets in February **** from London To Mumbai. The flight was suppose to fly on ** May ****. Since there was a worldwide pandemic and because of the lockdown all the flights were cancelled. My booking was done via an onl...

Nov 27, 2020 by Shweta Tambe

Air India Airlines - Flight tickets cancelled but refund not received from Air India ^Open

Dear Sir/Mam, I have booked Air India flight tickets for travel on **th April ****. I want to know the flight will fly on the same date or not? if not then how I can manage my bookings? If flight will not fly on the same date then I don't...

Nov 13, 2020 by Satish Hadole

Air India Airlines - Refund for a ticket ^Open

I bought a ticket through Expedia website for Air India and due to a death of an immediate family member I had to cancel my flight. I was asked to submit documentation which I did and asked for waiting two months. I waited and got no response. ...

Nov 08, 2020 by Amrit Kaur

Air India Airlines - COMPLAINT AGAINST UNEXPECTED PREPONEMENT OF FLIGHT OF AIR INDIA FLIGHT AND ISSUANCE OF NO REFUND FOR ^Open

I had booked four seats in flight from Delhi to Vadodara for ** Oct ** the details of booking are as given below (a) Date of Booking : ** Oct **** (b) Booking ID : AB****** (c) Time of Flight : **** hours (d) Preponed Time of Flight by Air...

Oct 31, 2020 by sachin pandey

Air India Airlines - They still not refund my Amount of flight ticket cancelled during corona lockdown by aur india ^Open

I have booked flights tickets in air india airlines due to corona virus lockdown flights cancelled but they not getting my call response just delaying by refund amount from * month's I need ny money I'm a middle class man. My pnr number is Z**S...

Oct 28, 2020 by Jeetendra kumar

Air India Airlines - Air India not refunding money on cancelled ticket ^Open

On **th june ****, i have cancelled the air-india flight hyderabad to sanfransisco ticket booked under vande bharat mission . As per the airline policy , the refund should get processed in ** days but it's more than * months days since i applie...

Oct 01, 2020 by Ranganath Jasti

Air India Airlines - Refund due to Cancellation of Flights during Lockdown ^Open

I had ** pre-booked flights from Mumbai (BOM) to Chandigarh (IXC) during the duration **rd March **** to **th April ****. However, due to the pandemic, nationwide Lockdown was imposed by the Honorable PM of India due which all flights were canc...

Oct 01, 2020 by Simarpreet Singh

Air India Airlines - Cash Stolen From Luggage ^Closed

on ** september **** I travelled from New delhi to Patna, from flight No. AI **** . My PNR is YQ**X. I deposited my suitcase , the slip no. is AI******, **********. There was cash of Rs.******.** but when i reached patna and I checked my sui...

Sep 21, 2020 by Pawan Kumar Kholla

Air India Airlines - Refund not yet received ^Open

I have purchased a business class air ticket from air india website from Mum - Delhi - San Francisco on **th July, **** ..my PNR is YMKQK. I have sent multiple reminders to Air India but still not received my refund amount......

Sep 17, 2020 by TANIKA MEHRA

Air India Airlines - Ticket Amount is not REFUNDED for failed trancation ^Open

I have booked a ticket : (ticket nO : *************)While booking this ticket ,first transaction could not generate the e-ticket and later I have got the bank deduction second time.But still the first transaction amount is not refunded. Detail...

Sep 16, 2020 by kanthikiran manyam

Air India Airlines - Air INDIA Flight cancellation refund ^Closed

I have booked VBM flight on **th July and journey date was **th July which i have cancelled. Now, even after multiple follow up to every escalation level, i did not get any refund. It is really disappointing and tiring to chase Air India....

Sep 15, 2020 by Raj Singh Rajpoot

Air India Airlines - Refund of flight ticket ^Closed

we did a flight ticket booking on AI **** for *rd july flight. How ever airindia team denied to board the flight as we dont have covid certificate in an approved format. Ticket was cancelled immediately from the AI counter and mail was sent. ...

Sep 14, 2020 by MAGBUL AHMED Shaik

Air India Airlines - Refund not received ^Open

I've cancelled AirIndia ticket on **/**/**** and till date haven't receive my refund back. I've been following up through email from last * months didn't get any proper response from AirIndia. Tried to reach through phone (Customer care) multi...

Aug 24, 2020 by Ruby Kundu

Air India Airlines - Flight cancelled by air india but amount not refunded ^Open

Dear Sir, My journey was from Port Blair to Mumbai via Chennai on ** Mar **** (PNR YPRB*), but Port Blair to Chennai flight was cancelled from your side, however Chennai to Mumbai flight was operated. Therefore I went Air India Office at Port...

Jul 28, 2020 by MD SAHIL HUSSAIN

Air India Airlines - No proper response ^Open

I tried contacting air India customers care the call never connects and I f connects the person puts u on hold and the after waiting for **-** min they disconnect the call it's been around a month ...

Jul 19, 2020 by Mayur Vaishnav

Air India Airlines - Flights Cancelled and our money not refunded over 3 months now ^Open

We have booked two tickets for my mother-in-law and brother-in-law to attend to our first baby delivery needs at the hospital in Sydney. PNR: YBV*J /E-Ticket number: ************* and PNR: YBTPZ / E-Ticket number: *************, Date of trav...

Jul 03, 2020 by Prasanna Kumar Shanmugam

Air India Airlines - Not refunded the cancelled tickets balance ^Closed

I cancelled my Air India tickets within ** hours of booking in Feb and still haven't received the refund. I have sent out so many follow-up emails, but still no refund....

Jul 02, 2020 by Divya Sohal

Air India Airlines - Ticket money refund ^Closed

Refund for a cancelled ticket. No response inspite of repeated mails. ...

Jul 02, 2020 by Sharon Pradeeptha

Air India Airlines - REFUND NOT MADE FOR 3 MONTHS ^Open

I BOUGHT A RETURN TICKET FOR MY WIFE & MYSELF ON AIR INDIA IN FEB'****. DUE TO CORONA VIRUS PANDEMIC I WAS FORCED TO CANCEL THE TRIP & FINALLY CANCELLED THE TICKETS ON *TH APRIL ****. WITH LOT OF DIFFICULTY I WAS ABLE TO CONNECT WITH AIR INDIA...

Jun 26, 2020 by NAVEEN BADHWAR

Air India Airlines - Not giving refund ^Open

I booked Air India ticket for *th june from Chennai- Jabalpur through Flipkart Travels. Due to covid my ticket was cancelled by the airline and as per their new policy if a person is not willing to travel or don't want reschedule option is eli...

Jun 19, 2020 by Priyansha Negi

Air India Airlines - Refusing to pay the full refund even when government decided to stop everything ^Closed

I have called air india a lot of times but they are disconnecting the calls , they are asking us to cancel the tickets and a partial amount to be paid even when the flights were cancelled by the government due too covid-** . Highly unprofession...

Jun 19, 2020 by Radhika ladha

Air India Airlines - Refund not given ^Closed

Sir i had booked a ticket in Air india on ** Apr ** and the flight got cancelled due to lockdown.I was in touch with Air India were they promised me a refund after lock down period.But presently they are saying my refund won’t be there as the...

May 31, 2020 by Sam Michael

Air India Airlines - Air India denied to refund my Ticket payment ^Closed

Hi, I had booked my flight ticket dated on **th Feb with Air India for travelling in May *st and similar day also booked return flight dated on **th May with them only. As it was advance booked ticket and there was no uncertainty of such COVID...

May 10, 2020 by Shievndra Kumar Nayak

Air India Airlines - REFUND FOR MY FLIGHT TICKETS ^Open

I HAD BOOKED MY AIR INDIA FLIGHT TICKETS TO BANGALORE FROM AKBAR TRAVELS FOR *ND MAY AND NOW DUE TO THIS PANDEMIC SITUATION CANNOT TRAVEL AS ALL FLIGHTS ARE CANCELLED.IN SUCH SITUATION I HAM ASKING FOR REFUND OF MY MONEY AND BOTH AIR INDIA AND ...

Apr 30, 2020 by TILAKRAJ SHETTY

Air India Airlines - Air ticket 100 refund or one year extention ^Open

Dear Sir/Madam, My ticket number is ************* which is in my name Bhagyashree kanchi followed by ticket numbers ending with **, ** and ** which...

Apr 19, 2020 by Bhagyashree Kanchi

Air India Airlines - Wrong information not returning money ^Open

I had my tickets booked for April ** from Bangalore-YVR ( booked them online airindia.in) Called customer service waited ** mins for them to answer and only to hang up on me , called again and waited another ** mins a lady answered and hung ...

Apr 18, 2020 by Nikita

Air India Airlines - Reschedule or refund ^Open

I was trying to contact air India customer care for cancellation / rescheduling my flight due to covid-**. i was trying to contact the customer support since **/**/**** and i got connected on **/**/**** and i raised the complaint (request no. *...

Apr 01, 2020 by Varghese mathew

Air India Airlines - Flight cancelled by Air INDIA twice and money not refunded yet ^Open

We had a flight booking of **th march and *th April ****, which got cancelled due to covid ** lockdown . We have been trying a lot in customer care of Air INDIA none of the lines are working. We even sent mails as well but we didn't get any pos...

Mar 30, 2020 by shantanu bose

Air India Airlines - Flight Amount Not Refunded ^Open

I have booked a return flight from Dubai to Delhi, returning back from Delhi on **st March **** with initial airline number AI***, though due to travel restrictions imposed by UAE and India due to COVID-**, Air India first rescheduled my fligh...

Mar 21, 2020 by Vaibhav Goyal

Air India Airlines - Cancellation air ticket AIR INDIA but unable ^Open

Dear Sir I had booked a ticket economy class from Singapore to Delhi for **st March ** vide PNR number Z*EE*, since due to present circumstances (COVID **)I want to cancel but unable.,I tried level best by contacting AIR INDIA Office ****-*...

Mar 19, 2020 by sunil kumar shrivastav

Air India Airlines - No response form Air india regarding cancellation postponement of tickets ^Open

We have booked flight tickets using Air india website from Vijayawada to tirupathi on March **nd and return flight on **th March from Tirupathi to Vijayawada,Due to Corona out break and as per the government guidelines and TTD guidelines we hav...

Mar 18, 2020 by K Raja Rajeswari

Air India Airlines - Flight booking refund not being provided as per promised ^Open

I booking flight through flipkart PNR JWW** and JWW**, they sent an email that due to COVID they are giving full refund, but they are now denying for the same. I called several time and they are of no help. They even told to call air india and ...

Mar 17, 2020 by PayalKumari

Air India Airlines - Air india flight reschedule issue ^Open

I booked air india flight SEOUL to DELHI and back then DELHI to SEOUL. i took my onward flight. but my concern is i wanna reschedule my air flight due to corona virus (Covid-**). I frequently calling AIR INDIA AIRLINES for help. but all of the...

Mar 16, 2020 by Ravinder singh

Air India Airlines - No response by Air India to reschedule my reservation in time ^Open

It's **th March today and my flight is booked for **th March. I have been contacting air India for the last * days to reschedule my travel booked with them on air India website. However there online portal is not working, mails are not get...

Mar 14, 2020 by Shikha Randhawa

Air India Airlines - Undue increase in Air Fare ^Open

My flight booking PNR-JTZQD  This is to bring to your notice that Air India has waived off rescheduling charges upto **st May ****. However if we reschedule the flight, difference amount is more than the amount booked to travel.  My Exam...

Mar 13, 2020 by Ramesh Joshi

Air India Airlines - Refund not issued after 4 weeks ^Open

I booked three tickets in Air India local office in Hyderabad on ** Jan ****, for travel from Hyderabad to Hubli on * Feb ****. Upon receipt of message around **PM on * Feb ****, that the flight was delayed by more than one hour, I had to cance...

Mar 07, 2020 by Rama Murthy Ayyagari

Air India Airlines - DENIED BOARDING ^Open

Dear /Madam, This Is To Inform That I Booked Tickets For My Brother And Sister In Law.As Per The Information From Airlines Flight AI*** From Mumbai To Udaipur Was Delayed From *:**pm To *:** Pm, Now As They Were Coming From Navi Mumbai They Re...

Feb 29, 2020 by ANKITA MEWARA

Air India Airlines - Denied boarding ^Open

Dear /Madam, This is to inform that I booked tickets for my brother and sister in law.As per the information from airlines flight AI*** from Mumbai to Udaipur was delayed from *:**pm to *:** pm, now as they were coming from Navi Mumbai they re...

Feb 28, 2020 by ANKITA MEWARA

Air India Airlines - Refund from airline on one sector due to cancellation of flight ^Open

my air india flight was cancelled on one sector of travel . I was to return from the same sector within a day . I am asking for a refund on my return flight as I could not travel at all due to cancellation of the onward flight but Air india ref...

Feb 27, 2020 by minu nayar

Air India Airlines - Damage Bag by air India Mumbai team ^Open

File No. ***** Complaint : Air India Mumbai team Damage my bag. My traveling Date * Feb **** from Sweden to Mumbai Matter: Was travelling from Sweden to Mumbai via Delhi on *th of Jan ****. after collecting bag on airport in Mumbai i foun...

Feb 26, 2020 by Ankit Mehta

Air India Airlines - Flight Ticket ^Open

I had booked a ticket on **th Feb **** from Blr to Mumbai. While speaking to your agent I clearly specified the Name but still it was updated incorrectly post which I had to call the Airlines be on hold for more than ** minutes and they said t...

Feb 26, 2020 by Ajay Kamti

Air India Airlines - Refund Not Received ^Closed

We have Booked the Air Tickets through Air India and cancelled due to Death in our Family. Its been * months we have not received the amount. Reference # is PNR YLB** - EMT ********...

Feb 25, 2020 by Ravishankar AV

Air India Airlines - Refund for the cancellation ticket AirIndia Airlines ^Open

This is regarding Air India Airlines, How they are responding and making fool customers. --------------------------------- I had to cancel my trip since the flight is over booked (I dont know how it is overbooked, and not informed prior) as t...

Feb 20, 2020 by jayavardhan gandikota

Air India Airlines - Lose of important belonging due to forced weight reduction ^Open

We lost the education documents during the travel from Sydney to New Delhi on the **th of Feb with Air India. We managed the weight of main luggage to **Kg and *kg in Cabin bags but the representative on the ticket counter asks us to weigh ...

Feb 18, 2020 by Aman Bhanot

Air India Airlines - Service deficiency issue ^Closed

Hello Team, On ** January i was travelled from *:**pm Frankfurt to delhi and my seat number **A on flight number AI ***. the seat its some problem from the starting of the flight, there is some problem so entertainment screen is not workin...

Jan 28, 2020 by Mohit Garg

Air India Airlines - No refund for flight cancellations ^Closed

I cancelled my Flight and was told that I'll get my refund after ** days, I patiently waited for that. I've called them * time after ** days past and now, they are continually telling me it will be refunded soon. And nothing is been done. Th...

Jan 19, 2020 by Satem

Air India Airlines - Refund not received ^Closed

I traveled to India from USA and had a return fight on *th November ****, due to some personal emergency had to cancel out the flight and was promised a refund of approximate $***. Since this ticket was booked through Cheapoair(third party), Ai...

Jan 08, 2020 by Atisht Saxena

Air India Airlines - Damaged checkin baggage jn Air india flight ^Closed

With reference to file - DELAI*****, I have received my checkin baggage on **nd Aug **** in completely damaged condition. I searched online how to fill the claim but I haven't received any option. The customer service from Air India advised to ...

Jan 04, 2020 by Mahesh Das

Air India Airlines - Refund after ticket cancellation ^Open

I have cancelled my travel tickets on **.**.** for the routes Silchar-Delhi, Delhi Jodhpur, Jodhpur-Delhi and Delhi-Silchar. Ticket details are as follows *************, ***, *** Sil-del *************, ***, ***, Jodhpur-Del *************, ...

Jan 03, 2020 by Nilanjana Chakrabarty

Air India Airlines - FLIGHT CANCELLED BUT REFUND NOT PAID ^Open

REFUND FOR CANCELLATION. PNR IS J*ECM AND TICKET NUMBER IS *************/*/*. *. I BOOKED A FLIGHT OF AIR INDIA FROM EASEMYTRIP ON ** OCTOBER **** *. FLIGHT WAS ON ** NOVEMBER **** FROM CHANDIGARH TO IMPHAL VIA NEW DELHI *. FLIGHT GOT CANCEL...

Dec 23, 2019 by HIJAM RABINA DEVI

Air India Airlines - My aged parents stranded at airport for 6 good hours and flight was diverted to Hubli wheres as it w ^Open

We had booked a ticket of our parents from Mumbai to Bangalore for the last rituals of grandparents. We could have booked the other via via flights which were comparatively cheap. But we booked AI *** a non stop flight from Mumbai to Bangalore ...

Dec 20, 2019 by Rinku Ondhia

Air India Airlines - Air India AI 985 from Mumbai to Muscat on 19 Dec 2019 ^Closed

I requested for seat not near the emergency gate and when i got into flight the seats are near emergency gate which can't be reclined back..i have a back problem and this is causing me health issue. This is ridiculous....

Dec 19, 2019 by Anil Singh

Air India Airlines - Baggage Damage Claim ^Closed

I was travelling from Bologna (Italy) to Rome (Italy) and Rome (Italy) to Delhi (India) on ** Jul **** Please find the attached Baggage Damage Claim report and Baggage damage photos. I complained almost * months ago.. There no response ...

Dec 19, 2019 by sivakumar kanupuru

Air India Airlines - Refund due to cancellation of air tickets not received ^Open

*. I booked through the AIR INDIA website for travel from Visakhapatnam to san Francisco (USA) vide Air India PNR number HZBQE ( E-TICKET NUMBER: *************) to travel on **-**-**. The e-ticket is enclosed herewith. *. I requested for can...

Dec 06, 2019 by PEESAPATI VENKATA SATYA NARAYANA CHARYULU

Air India Airlines - Wrong booking of ticket by an officer ^Open

Dear Sir / Madam I have book ticket for new Delhi to Mumbai on flight AI *** , PNR no.HJDJ* on website.Due to emergency I have to take my daughter with me.accordingly I have visited to air India ticket counter on airport and told to book my ch...

Nov 26, 2019 by Rupali Loharikar

Air India Airlines - Flight cancelled but intimation not given ^Open

I had booked flight number AI *** from kochi to bangalore on ** nov **** at **.** am and bangalore to srinagar indigo *E*** at **.**am via goibibo site by multi city option and by single payment. The flight indigo *E*** was cancelled and indigo...

Nov 24, 2019 by Sandeep N

Air India Airlines - Incorrect Information Provided by Customer Care Air India ^Open

Hi Air India Team, This is to inform you that my family and I have been through an extreme level of harassment on my trip from Durgapur to New Delhi on *th Nov ****. I was given incorrect information by the call centre agent regarding the...

Nov 12, 2019 by Vishal Kumar Jha

Air India Airlines - Air India flight cancellation and refund issue ^Open

I had booked a flight ticket for * passengers from BBI to HYD and HYD to SAG. Both the flights got cancelled. The flight dates were *nd of nov, ****. Till now there is no response from Air India regarding the refund. I had multiple conversation...

Nov 09, 2019 by Jijnasu tripathy

Air India Airlines - Flight delay and poor customer service ^Closed

Initial Flight delayed, so I missed connecting flight both air India only.now airindia booked me a ticket to go nearby state and no refunds iam struggling in Mumbai airport without money and language problem and also now I have to manage myself...

Oct 25, 2019 by Sriram sundaram

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