File a Complaint against Air India Airlines
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Air India Airlines
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How to resolve Air India Airlines complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Air India Airlines?
If you are not satisfied with Air India Airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Air India Airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Air India Airlines
But before filing a complaint, you should
a. Contact the customer support of Air India Airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Air India Airlines - Flight refund not received Open
Apparently, I happened to book a flight ticket from London to Visakhapatnam to travel on January **, ****. On January **, **** I had to cancel my ticket because the flight was delayed by ** hours and I was told that i was eligible for full refu...
Jul 07, 2022 by Mohnish Maddala
Air India Airlines - Waiver of Cancellation fees Open
Dear Sir/Madam, Sub: Waiver of Cancellation fees (Rs.**,***/-) on the tickets in the names of Mr. Andrew Almeida and Mrs. Blanche Almeida (PNR nos. Z**** & Z***P) Mr. father Andrew Almeida (age ** years) and mother Mrs. Blanc...
Jun 10, 2022 by Dsouza
Air India Airlines - Refund not processed Open
I have been waiting for * months. I contacted my bank, I contacted BillDesk, everybody claims that Air India has received the money but my rescheduling was not done. They have taken ** thousand INR for me and expect me to wait even longer. ...
Mar 16, 2022 by Anupama Singh
Air India Airlines - Air India Air Ticket Issue Closed
Mail to Air India on **th Feb. I have not get any solution to my complaint, My Flight date change Issue not been resolved, resulting in forced another booking to reach my destination. Aurangabad booked Delhi to Pune Air India Ticket & then b...
Feb 21, 2022 by Sohan Rawat
Air India Airlines - Refund of cancelled Ticket Open
Ticket no: ************* from Delhi to Washington DC in the name of Vijaya Lakshmi Lingareddy, travel date **.**.**** had been cancelled due to covid restrictions. Even after repeated communications via Mail/customer care refund has not yet re...
Jan 10, 2022 by B Basava Prabhu
Air India Airlines - Cancel ticket or change the date YZQMK Open
Booking Reference Number - YZQMK Name of Passangers - *: Aishwarya Kathal, *: Anshul Kathal, *: Mamta Kathal, *: Sushil Kathal I booked the ticket from Bhopal to Jaipur for **/**/**** *:**am with travel time of *h**m on *:** PM Sydney(Austr...
Oct 29, 2021 by Aishwarya Kathal
Air India Airlines - Need to open my ticket or refund both of me okk Closed
Due to covid** positive cannt travel Air India promised to me your ticket is open until you cannot travel now I want to travel Air India and Flipkart cancell my ticket without my permission and now he dalay to more then * months kindly solve my...
Oct 08, 2021 by Md javed khan
Air India Airlines - Denied to board the flight even after submitting valid documents Open
Dear Team, Hope you are doing well As a frequent flier of AirIndia Airlines. I am extremely disappointed with their customer service officer (M Venkatesham) and shift Manager (Kranthi Kumar) on **-July-****. I am writing this email wit...
Sep 02, 2021 by VivekGoud Battini
Air India Airlines - Not allowed to board after having all neccesary documets Open
I was travelling with my wife and *-year-old daughter from Calicut to Dubai on August **. I reached the airport * hours ahead of schedule. At the end, I was prevented from boarding the AI flight by your staff on the ground that my visa was not ...
Aug 19, 2021 by Naeem Mahamood
Air India Airlines - Flight cancelled by Airlines Refund status Open
I booked flight of air India on ** aug **** and ** aug ****. Both flights cancelled by Air india. I wanted to talk with customers support but my call was on always in waiting list, picked call rarely then call cut automatically from other side...
Aug 18, 2021 by Lek Raj Jangid
Air India Airlines - Refund not issued for ticket booked in May 2020 during first lockdown till date Open
Dear Sir/Madam, We had booked AIR INDIA flight tickets from London to Mumbai scheduled on **.**.****. The total amount paid for * passengers was Rs *,**,***/- our PNR number for ticket is:YR*HG As per the directions of Ministry of C...
Aug 16, 2021 by PANKHIL HARISH CHHEDA
Air India Airlines - Ticket cancelled on March 2021 but no refund yet Open
Travel date *th April and *th April From patna to mumbai and return. Eticket no ************* Eticket no ************* Please help as I already called airindia customer care *** times but they doesn't seem to care. Thanks and Regar...
Aug 14, 2021 by Ankesh Singh
Air India Airlines - Not refunding Closed
My flight was cancelled from Rome to India. I had initiated the request for a refund on **th May ****. They haven't refund the amount and keep on saying wait for ** days more...
Jul 05, 2021 by SHARUTI SARNA
Air India Airlines - Ticket Cancellation Refund Closed
I have canceled my airline ticket on the *th of May ** hours before the departure. Sent an email, raised a complaint on the AirIndia website, and escalated * times. But nothing happened....
Jun 30, 2021 by Dinesh Kumar
Air India Airlines - Refund Open
Hi , My name is Rajesh Sharma and my PNR number is YHZ**. I have received an email from AIR INDIA on **-Mar-**** *:** PM, that my ticket is cancelled due to operational reasons. I have also sent and email to the ecommerce@airindia.in twice s...
Jun 27, 2021 by Rajesh Sharma
Air India Airlines - No Refund Issued for cancelled flight Open
Booked a flight for Delhi to SFO (San Francisco Airport) but it was cancelled due to Covid travel ban by US. My ticket was refundable anyways, so I cancelled my flight. I asked Air India agent to cancel it & she did cancel it & further asked me...
Jun 19, 2021 by Nikhil Yadav
Air India Airlines - Refund not issued by Airindia for my international travel Open
I booked my ticket on **th June **** to Travel from London to Chennai in Airindia( Travel Date : *th July, ****) . However due to the Server issue at Airindia portal money got dedected but no ticket confirmation shown. so I booked another tick...
Jun 18, 2021 by Babu Amirthalingam
Air India Airlines - Refund of money due to misinformation provided by AirIndia Team Open
*. Fraudulent information provided by one of the customer-care agent about the baggage weight which lead to pay an extra amount ****/- by myself. *. Even @ Raipur Airport the guy at the booking counter was saying it's chargeable due to extra ...
Jun 05, 2021 by Pradeepta Sahu
Air India Airlines - Refund not issued Closed
I booked a flight from Air India on Apr **th, **** for Rs. ****.** from New Delhi to Indore. The transaction didn't go through, hence my ticket didn't get booked but the money got deducted from my bank account. I have complained various times t...
May 28, 2021 by Richa Nahar
Air India Airlines - AirIndia Flightcancelled bygovernment flightrefundnotprocessed Open
I had booked flight from Mumbai to Toronto. The total trip cost :Rs ****** Government of Canada on **rd April **** declared that all flight from India are not allowed to enter Canada. I have been calling Air India since **rd April on d...
May 18, 2021 by Mehak Aggarwal
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