- Cyber Crime ^Open

Meenakshi Sharma filed this complaint against Travel Look Company on Dec 15, 2021

Hi, This is Meenakshi Sharma from Gujarat Ahmedabad. I Have booked tickets for my mother and Father from Traveolook.in purchased a flight ticket from travolook after being directed to their site from a Google Ad. Subsequently, I was informed via mail that the ticket was in processing, and that I must wait for ** minutes. After that too elapsed, a mail notified me that my reservation was "cancelled due to an operational reason" and that a refund will be provided post "**-** working days (excluding Saturday, Sunday and Gazetted holiday)..". Since **th Oct. **** i have tried calling them so may times now they are blocking my no. i have to call from different different no. and each time they r promising me some other dates and not refunding my money back.

Later, I found on searching online that thousands of others have been duped by this service, which extracts money in this fashion and refuses or attempts to delay refunding the amount using classical delaying tactics. They harass consumers and siphon a large percentage of the total money off in this way. The trick is to use fake profiles to highlight quick refunds (when that is not the case), alongside making people accept inordinate delays after having set up a customer care system which placates customers with the same empty promises.

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