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Croma - CROMA AC

dinesh kumar filed complaint against Croma on Jul 21, 2023

I have purchased Croma * ton ac on dated **.**.**** from Croma zirakpur branch. In the month of April **** i have raised my first complaint regarding E* error in ac on **th April **** and faulty part was replaced on dated **th April **** again no cooling complaint registered on dated * may **** and compressor of ac was changed on dated *RD July ****.
just after ** days now same E* occurred.

In just ** months I have used only * months last year. This season i have hardly used my ac for ** to ** days and now company raised expensive of rs **** for repair cost.
But as per company policy part warranty is ** days so according to this my replaced PCB is in warranty.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Croma

14

Total Complaints

3

Total Resolved

21.43%

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