MAKEMYTRIP - CREDIT SHEEL AMOUNT STILL NOT SHOWING IN MMT ACCOUNT

MANAS BAJPAI filed complaint against MAKEMYTRIP on Dec 21, 2020

I have booked one ticket from KANPUR to MUMBAI dated **/**/**** for my wife and son but the flight got cancelled and I have received mail confirmation from spicejet for the cancellation and amount restored in the credit shell for the PNR : OB**SM.

As I put one cancellation request dated **/**/**** through MMT APP because rebooking was not coming in APP.

I already had a word with AIRLINES and they have confirmed that the CREDIT SHELL AMT is with MMT only and they can use the CREDITS for my new booking.

I request you to allow me to book a new flight through MMT using my CREDIT SHELL amount.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

MAKEMYTRIP

271

Total Complaints

106

Total Resolved

39.11%

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