IFB
- Cpmplain raised, but not attended Closed
U Janakiraman filed this complaint against IFB on Nov 12, 2017
case details:
i have purchased IFB maxi driyer (white- dryer) costing Rs.**,*** from girias investment pvt ltd. an authorised dealer for ifb Products on **.**.****. the dryer is guranteed for * years as per companies condition and same is valid till **.**.****.
on **.**.**** the dryer didn't function and clothes were not drying, i have contacted to Mr. Durai service engineer for ifb, after registering a complaint with their call center. he informed me that the dryer requires replacement of heating element and same is not readly available. hence, it might take a week to replace the defective part. as, i was leaving for us for *months and mr.durai asked me to call him on my return, then he will replace the defective part.
but, i have returned from us on **.**.**** and immediately contacted mr. durai for doing the needful and he adviced me to make a fresh complaing to their call center and also inform that our area (iyyanthangal) has been attached to poonamalliee center. accordingly, i have registered many complaints on different dates, with the call center, for which there was no action. having been frustated, i have called their vadapalan office during which they informed me to contact miss. priya (area manager of ifb) who will help me in getting the dryer repared.
i have contacted miss. priya several times in her mobile number **********, everytime I contacted her she used to assure me that, it will be attended before that evening, which never happend till the time of filling this complaint.
i am ** years old leaving alone and for my comfort of having not to dry my cloths in the sit-out, spoiling the look of enter complex, i have purchased the dryer and the same is not functioning. having purchased the dryer, i have not made any alternate arrangements for drying the clothes, on account of which i have suffered a lot of inconvenience and mental agony. hence, i request you to kindly take suitable action against the earring company and provide necessary relief to me for the deficiency of service by ifb.
note- capitals not accepted
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
IFB
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
Related Complaints
IFB - Washing machine not working properly Closed
Washing Machine is not taking conditioner in any mode, though I raised may tickets but still no resolution ... Hyderabad customer care team is not at all supporting ..they are very bad with customer. I have never seen for any brand such kind o...
Sep 18, 2024 by Arti Rajput
IFB - Washing Machine not working properly Closed
Dear Sir, I would like to inform you that one in number IFB Washing Machine¸ Model No - IFB WM Executive ZXM Mocha *.* Kg WDR, Serial No - UND***/PR ****, was purchased by me on **-**-** vide Invoice No - UGD-B-*******. Would like to infor...
Jul 22, 2024 by sarjit singh
IFB - Technician not came for resolution Closed
please resolve my AC issue ...
Jul 19, 2024 by Akash goyal
IFB - Complaint regarding the service not provided on service period Closed
I purchased an AC last year Aug ****. They have given a *-year warranty. After complaining several times. They are not doing the AC free service. Ticket no ********** ...
Jun 11, 2024 by Sombir
IFB - IFB Washing machine not working Closed
IFB Front load washing machine stopped working immediately after the warranty period is over by developing smoke inside the machine...
Dec 17, 2023 by Ramesh S
