Flipkart
- Counterfeit product given after replacement Closed
Nishant Kumar filed this complaint against Flipkart on Aug 12, 2018
i had ordered s sandisk ** gb memory card on flipkart which got delivered on *st dec ****. unfortunately the card was not being detected. i requested for a replacement and received the replacement on *th dec ****. the order no. is OD******************. this product has now again stopped being detected. i approached the sandisk service but they refused to help and confirmed me on written email that the product is counterfeit. i again contacted flipkart, they agreed to help, but the courier guy refused to collect the product saying that this product is different in their records. i again contacted flipkart for a resolution and since then till today they havent provided any resolution. kindly help me get a refund/replacement and also help me get strict action against flipkart/seller for selling counterfeit product.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Flipkart
Resolved
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Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
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