Samsung Mobiles - Corporate cashback Issue

D sandeep Kiran filed complaint against Samsung Mobiles on Jul 29, 2019

Samsung team have told me about this corporate offer . I bought this model phone after they said it is eligible with order ID: *********. I have bought a mobile for Rs.*****. if A* model is available for cashback and they have displayed corporate purchase page. I am seriously disappointed with mobile and samsung team coordination . Now they are saying that It is not eligible. i have claimed all the offers which are available in the attached screenshot. but how come they have missed cashback? please help me to take action on that team.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Samsung Mobiles

Total Complaints

Total Resolved

40.00%

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