Kotak Mahindra Bank Limited
- Converted 811 account to Premium account with insurance policy without my consent Open
vidya filed this complaint against Kotak Mahindra Bank Limited on Mar 03, 2023
Kotak customer agent came to complete *** kyc but he converted my zero balance *** account to premium account with *** kotak insurance policy without my consent. I have received an email as if I have enrolled kotak kmbl policy Rs *** will be debited from my account. What he asked me to review that pic also attached with this. I never asked him to add policy on my name and open premium account but he used my signature and opened the premium account. I want to close banking with kotak and don't want the charge get applied in future. Please support
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Resolution Demanded:
Apology letter from company
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Kotak Mahindra Bank Limited
Resolved
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"My complaint was resolved quickly within 30 days. Voxya thanks a lot, my matter has been solved yesterday. So, I am highly thankful to you."
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