Make My Trip
- Confirmed airline ticket cancelled by the portal Open
SUNIL PARAKH filed this complaint against Make My Trip on Apr 23, 2019
Conversation via mail are as follows:
I’m writing to you after following up with your call centre team for the last * days. It's very weird that my confirmed and paid tickets have been cancelled without my consent and without any intimation from your side. The issue had come up when I’d called up last week to request a date change.
Since the last ** hours, our call centre has handled the issue very inefficiently and giving unnecessary stress to the customer. The fare has gone up by **-***% from Rs.*.** lacs to *.** lacs.
Your call centre has confirmed that the error was committed from your agent and they will reissue the same ticket without any additional charges to me.
Just a request to please mail us the confirmation of my ticket at by today as I’ve to attend a family wedding in London on *th May ****. I’m not asking for any additional freebie.
Please do the needful to resolve this issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Get service/product replaced or fixed for free
Make My Trip
Frustrated? File a Complaint
Shinehunts
"I'm thankful to team Voxya for their instant help & support. I got reply from Shinehunts which I was not getting earlier. I will recommend this useful platform."
Abhilasha Bajpai
Related Complaints
Make My Trip - Bad cab service Closed
Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...
Aug 27, 2019 by Sushil
Make My Trip - Cancellation of Booking not done Closed
I had booked a hotel stay for * nights which I wanted to modify on the same day for * nights. However after * days they denied the same saying booking is not cancellable inspire of the booking being for a period after * months and cancellation ...
Aug 01, 2019 by Anand Kikani
Make My Trip - MMT not giving Refund even after package under visa protection plan Closed
I, Vikram Singh Bhati have booked European dream tour **** under visa protected plan, my booking ID - NL************** from ** July **** ** August **** for ** nights ** days, along with my wife Nikita Bhati and my brother Aditya Bhati along...
Jul 22, 2019 by VIKRAM SINGH BHATI
Make My Trip - Refund for Make my Trip Closed
This is with regards to flight booking ID: NN************* and the date of booking was *th January ****. I had purchased a round trip from London Heathrow to Kolkata (PNR number: IWENSB, E-ticket number: ***-**********), from MakeMyTrip. My...
Jun 25, 2019 by Shreya Roy
Make My Trip - Service not provided and charged twice for the service Closed
I had booked adventures of Jordan through MakeMyTrip and it was joining directly without flight. I booked my package through an agent called S.B and clearly, it stated the price was inclusive of visa fees. He was not very helpful in com...
Jun 19, 2019 by shilpa patil
