Daikin
- Complaint Regarding PCB Board Replacement Dela Closed
Sudharsan Murugan filed this complaint against Daikin on Jun 05, 2024
Dear Daikin Customer Service,
I am writing to express my dissatisfaction with the service I have received at the Daikin service center located at [Service Center Address]. I submitted a request for a PCB board replacement for my Daikin
B**QMBVPGY on **-**-****.Despite numerous follow-ups, I feel like I am being treated poorly. Every day, I am told that the manager will check and call me, but I never receive a call back. This has happened five to six times now , the replacement has not yet been completed, and it has been over a month since my initial request.
Below are the details of my complaint:
- **Name:** Sudharsan M
- **Contact Number:** **********
- **Email:** sudharrio*@gmail.com
- **Product Model:** B**QMBVPGY
- **Service Request Number:** ********
- **Date of Service Request:** **-**-****
- **Service Center Address:** dlr-AMR Air Cooling Systems. Villupuram
The delay has caused significant inconvenience, and I am extremely dissatisfied with the lack of progress and communication. I request immediate action to expedite the replacement of the PCB board and ensure that such delays do not occur in the future.
Please respond to this email at your earliest convenience with an update on the status of my service request.
Thank you for your prompt attention to this matter.
Sincerely,
Sudharsan M
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Daikin
Resolved
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