Eureka Forbes Dr aquaguard
- Complaint No datedand Complaint no datedcontract receipt no 812 Open
SANJEEV KUMAR PANDEY filed this complaint against Eureka Forbes Dr aquaguard on Aug 23, 2021
Dear Sir,
Please find the attached AMC Receipt and contract receipt no. ***. The Complaint No. ********** was lodged on **.**.**** and even after making several requests, it has not been attended till date. It is to inform you that AMC was done by Shri Govind Tiwari mobile no:- **********. The matter was discussed with local service center representative i.e. Shri Pawan Sharma Mobile:- ********** and Technician Shri Govind Tiwari and it is informed by them that they have not updated the AMC in the system by mistake and due to this the required component could not be ordered for replacement. After several rounds of discussion, they have urged to cancel the ** days old complaint and lodge a new complaint, otherwise it will not be attended even in a year.This behavior of local service center is very strange.
It is clearly evident that mistake was done by local service center and due to this customer is suffering like anything. So it is once again requested that please look into the matter and attend the subject complaint at the earliest.
Sanjeev Kumar Pandey
B-***, Tulip Ivory,
Sector-**, Gurgaon-******
Mobile:-**********
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Eureka Forbes Dr aquaguard
Resolved
Frustrated? File a Complaint
Kurlon Mattress
"Thank you Voxya Team for the quick action on my complaint. Due to the legal notice, Kurlon has replaced the mattress with a new one. Hope this will be of a better quality!"
Swati Bandana
Related Complaints
Eureka Forbes Dr aquaguard - No proper service Closed
Complaint '**********' was registered on *nd Of August and still not resolved. The technician came and said that the filter life is competed which I don't agree as it's connected to municipal water which comes every alternate date for * hour (u...
Sep 18, 2021 by Aijaz Shaik
Below are the complaint numbers ********** ********** ********** ********** I have received this message on my mobile two days ago but did not get any call from the Service Engineer. This is the same issue I have been facing for the last...
Jun 17, 2021 by Murali MS
Eureka Forbes Dr aquaguard - Product not serviced under AMC Closed
I raised this complaint on **th February **** and the issue has not been resolved. Complaint number ********** Even I have escalated the issue. Even after doing AMC I am having to face this delay. You take money for AMC and leave customers w...
Feb 21, 2021 by Ashray Dash
Eureka Forbes Dr aquaguard - Eureka Agent Service Center Not Responding Closed
I am facing the issue of taste of the water is changed but Eureka Agent not picking call after the installation. And I have no response for service from their team....
Feb 05, 2021 by Anjali Shrivastava
Eureka Forbes Dr aquaguard - Service is not being provided Closed
Recently I have renewed the AMC of Eureka Forbes for a year but now after multiple complaints on customer care number no technician is attending my request from the last two weeks...
Jan 07, 2021 by Ashutosh Suman