Star Health And Allied Insurance Co.
- Claim rejected wrongly Open
Sunakshi Gadh filed this complaint against Star Health And Allied Insurance Co. on Jun 24, 2021
Hi Team,
My father - Krishan Lal, customer id,was hospitalized on **th June in Alchemist hospital , Panchkula. We initiated the claim process with star health on **th June itself and provided the required supporting documents (Ultrasound report, blood reports and a hand written letter).
Ultrasound report as well as the hand written letter clearly stated that he has been diagnosed with Chronic Liver disease or Liver Cirrhosis and he has never been hospitalized before. So it was always clear that the diagnosis is Liver disease. On **th June, we got an approval letter from the company validating and authorizing our cashless claim.
However, today--on **th June(* days later after the approval) , we suddenly get a rejection letter from the company mentioning that the liver disease has a waiting period of two years.
This has put us in an extremely difficult situation because my father is getting discharged today and we were relying on the insurer to help us in settling the bill.
PLEASE NOTE: We were extremely transparent since the start, we never hid anything, all the required documents were furnished and since the beginning it was clear that the diagnosis is LIVER CIRRHOSIS.
Please look into this matter urgently and help in getting our claim sorted
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Damages for loss and agony
Star Health And Allied Insurance Co.
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
Related Complaints
Star Health And Allied Insurance Co. - Reimbursement not received Open
This is to bring to your notice that I had sent ORIGINAL BILLS worth Rs. ****.** against Chanan Devi Hospital, and Rs. *,**,***.**) against MGS Hospital resp. to STAR HEALTH via Speed Post. Star health reimbursed the Rs.**** out of Rs. **...
Nov 23, 2019 by anil kumar
Star Health And Allied Insurance Co. - MEDICAL CLAIM Open
Dear mSir, I Md Jahangir has filed an complaint on *st of July ****, already one week over so far no status, kindly give updates related to my complaints, against star health and allied insurance co. Md Jahangir ********** mdjanu*****...
Jul 09, 2019 by MOHAMMED JAHANGIR
Star Health And Allied Insurance Co. - Regarding health insurance Open
I herewith submitting all reports related to my treatment in Apex Hospital through star health card. I took treatment for * days i.* from **/**/**** to **/**/****. Star health has cheated me by rejected my claim reimbursement claim No. CLI/****...
Jul 01, 2019 by MOHAMMED JAHANGIR