consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Cheating with Customer
Records save successfully

Yatra Air india

 - Cheating with Customer Closed

Arvind Yadav filed this complaint against Yatra Air india on Apr 11, 2021

I have booked Air Ticket from Varanasi to Mumbai , travel date **-may-****. Total booking amount was Rs. ****. Airlines has refunded full amount but they have plan to refund only Rs. ****.
Below is the more detail about the ticket Price:
Total Ticket cost before discount = Rs. *,***
Discount if paid via PayZapp = Rs. ***.
Total Amount Paid after Discount = Rs. ****.

Yatra is refunding by deducting Rs. *** again from actual amount paid i.e **** - *** - (Some charges from yatra) = ****.

I wanted to know from yatra, if I have paid Rs. **** then why the refund amount is Rs ****.
If you are saying, deducted promotional discount then please remember ticket cast was Rs. *,*** before promotional discount. You should deduct from *,***. Not from Rs. ****.

Let me give you simple example because Yatra people are week in calculation.

Suppose ticket price is Rs ***.
**% promotional discount applied, so customer has paid Rs. **.
Lets consider yatra service charges for booking is Rs *.
So customer paid Rs ** for booking.

Now, Flight cancel due to some reason and airlines refund full amount of Rs. **.

First Q to yatra, what should be refund to customer.

customer has paid Rs **. Then Yatra should refund Rs ** to the customer after deducting service charge, not ** - **% promotional discount - service charge = Rs. **

If you refund Rs. **. It is understood that Rs. * is your service charge but where is Rs. **. Is it lost in space.

Similar case is with my ticket. Where is Rs. ***.

Please resolve it asap other wise I have to take legal action as it case of cheating with customers and I am you have did it with many customers.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Apology letter from company
Refund / Credit for purchase

Yatra Air india

8 Total Complaints
8 Total
Resolved
100.00% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Goibibo

"After my complaint was taken by Voxya. I got my refund. And also I got the explanation for the delay happened from the company side. Thank you very much voxya."

Rakesh Mari

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Yatra Air india)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Yatra Air india - Money deducted but no tickets booked Closed

My father kumarjeena@gmail.com Booked * tickets from banglore to goa on ** sep **** night for ** sep **** The money has been deducted by yatra but it says the tickets have not been booked I tried to speak about this with yatra but there's no ...

Sep 23, 2022 by Akshatha Kumar

Yatra Air india - Amount deduction without ticket getting booked Closed

I had booked flight ticket from bagdogra to deli for dept on **th of june. The transaction amount was dedu ted but ticket not booked. There is no msg from yatra of booking failure or anything. Although I have my e statement frm bank confirming...

Jun 13, 2022 by Tenzin Ngawang

Yatra Air india - Flight tickets not booked but money got deducted Closed

I have booked flight from Hyderabad to mysore but tickets were not booked instead money got deducted ...

Oct 27, 2021 by ShyniDharipelly

Yatra Air india - Refund from Yatra and Air India for flight delay and Cancellation Closed

We had an AIR INDIA flight scheduled on **th September from Hyderabad to Tirupathi at **:** PM. We were said that the flight was delayed by * hours prior to ** min of departure and later I guess it was canceled. And It was highly important for ...

Sep 19, 2021 by Mahijendra

Yatra Air india - Yatra Domestic Flight refund due to Flight cancelled by AIR AINDA Closed

Hello Team, I have raised a refund for two flight tickets booked through Yatra. The refund is initiated as the airlines have cancelled the scheduled flight. Please find attached the confirmation document from the airlines for receiving full...

Apr 30, 2021 by Balu

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Odisha
  • |
  • Kerala
  • |
  • Himachal Pradesh
  • |
  • Haryana

Consumer Forum :

  • Himachal Pradesh
  • |
  • West Bengal
  • |
  • Madhya Pradesh
  • |
  • Orissa

Online Complaints :

  • School Complaints
  • |
  • Hospital Complaints
  • |
  • Medical Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.