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Cars 24 - Car fraud by Cars 24

Shashikant filed complaint against Cars 24 on Jun 23, 2021

I purchased hyundai Grand i** Asta Diesel **** model from cars **.they give me inspection report which shows car is ** pecrent ok.
I purchased the car on ** may ****. After * days car have jerking problem then i called to sales person Vijay who is handling my delivery of car and tell him that car has problem plz done a complete check from carzls ** .
He told me to go to kapusheda in a workshop which is authorised by cars **.
I go there but they did not touched my car because they dot not have any mail from company.my money and time wasted on that day. I came back and called again to mr vijay.afte *-* after lockdown i took my to khandodiya worksho Rohtak & Go machenic they checked my car and said the car is completly damaged
Shokers
Car starter
Running board and under body is rusted and welded.
Fan support damaged
Bumpher is damaged & locked by internally with nut and bolts.
Car is i accidental case in **** as per hyundai record but cars ** mentioned that car is non accidental.
Car gatry is rysted and welded
Full car dented and pented
But cars ** did not told me anything abount body is dented and pented.

The did fraud with me. So many i mailed them about my problem but they are njt doing anything but just calls and fake promises.

I am mentally disturbed now due no non responisable behaviour.

My car is in cars ** workshop from * /**/****

Plz help me .

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Complaint Status

Resolution Demanded:

Apology letter from company

Damages for loss and agony

Cars 24

33

Total Complaints

19

Total Resolved

57.58%

Consumer Satisfaction

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