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Jasmine Victoria T filed complaint against Byjus classes on Jun 10, 2022
My name is T.Jasmine Victoria and I am live in Sivakasi, Virudhunagar District, Tamil Nadu. I have been ordered product in byjus for the past one month ago. they gave me a ** day trial period so I tried it too and it was not useful for me. So I made a request to them to cancel the product and they also said that we will do it as soon as my request is accepted but it has not been canceled for a month now. They gave me a loan through the company I was to buy their product from but now they are forcing me to pay off that debt. They promised me that if I canceled within ** days I would not have to repay the loan and that I would repay the **** rs. But now i contacting them does not give the correct answer. They also say that we can only cancel if we pay the first monthly installment. How can they persuade me to build a loan EMI when I have followed exactly all the terms they said? They call at least * times a day... and sms continously.. I am a single parent and I am raising my * year old son. It is very difficult for me to deal with them and look after my earning work, Doing my home work and taking care of my baby. I humbly ask you to please help me and save me from this problem.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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