File a Complaint against Byjus classes
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus classes?
If you are not satisfied with Byjus classes, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Byjus classes
But before filing a complaint, you should
a. Contact the customer support of Byjus classes first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus classes - Online class not happening Open
Respected sir/ma'am My daughter has been admitted to byjus institute which was my worst decision ever but nothing to do now . She has been admitted for class * and ** till **** . . my daughter has joined her class but it has been ** mins , t...
Sep 08, 2024 by Debadrita Banerjee
Byjus classes - Course didn t cancel Open
I had purchased a course from byjus for which I paid **** as a downpayment and rest of the money in emi. But as per their term and condition if anyone want to cancel the course then he/she had to mail within ** days. I did this from last * mont...
Nov 04, 2023 by Chavi Garg
Byjus classes - Regarding cancelation and refund Open
I want to cancel my registration and want my money back but they are not refunding and yesterday a person from byjus customer care called and said don't want to cancel my registration and they will not refund please help...
Oct 20, 2023 by Gulnar Afreen Anil kumar Chaudhary
Byjus classes - Not paying refund amount Open
I am complaining on behalf of my brother-in-law here. My complaint for Byju's is as follows: We took classes from Byju's for class *. Their Marketing Executive Mr. Anas Syed called us and explained all the details about the course fluently. ...
Aug 18, 2023 by Sachin Regundwar
Byjus classes - Councelor misconception Closed
Byju's councelor has provided me wrong course and promised that she will cancel the course and my emi will be cancelled and my paid amount will be returned .But now they are not accepting my calls nor responding to my mails. She also took Rs **...
Jul 10, 2023 by Ayush Mishra
Byjus classes - Toppr to Byju s Merged Closed
Hey, I have purchased Toppr since **** and now toppr has been merged by Byjus so when i purchased toppr subscription i was been told that u can study classe *, *, * and ** and it is valid till august **** and as if now Byju's purchased Toppr s...
May 31, 2023 by Shiksha Tiwari
Byjus classes - Refund is not been initiated since 9 months Open
This is highly disappointing that even after multiple calls ,emails and complaints we didn't got our refund back nor any initiative has been taken from byjus team. It's been a year we took a trial package of ** days and was insured by byjus's r...
Apr 24, 2023 by Malvika
Byjus classes - Cancelation Closed
Cancel my byjus course . One boy came to my house about byjus after *months I told cancel my byjus .that boy told pay **** we will cancel.but financial members is telling pay and i lost money of fines. Please help me god.. ...
Dec 24, 2022 by V.p.balasaisanjeev
Byjus classes - Not attended classes but asking for payment Closed
We requested to cancel the Byjus subscription in the month of October'** through cancellation@byjus.com. Earlier we request the concerned person Mr. Sampath regarding the change of plan or else cancel the plan in the month of August'** from who...
Dec 23, 2022 by Asha Sunitha
Byjus classes - Byjus salesman coaxed into subscription and no support shown from the byjus team Closed
The salesman of byjus had fooled my mother into subscription by promising her **** offline as well as online classes with top teachers for each student none of which was ever fulfilled and when complaint was made they have no response and told ...
Dec 05, 2022 by Chandni bano
Byjus classes - Byjus complaint Closed
Hello I enrolled for Byjus classes for my * children on **th August ****. It was a siblings package. It cost me ***** & the consultant promised social studies but there was no books or study material for that subject. Also this ***** was conv...
Nov 28, 2022 by Isa Evon Sequeira
Byjus classes - Cancellation of Byjus online classes Open
Respected madam, I am the parent of Sathvika alam and indu alam regarding online ByJu's product, we have requested to cancel online byjus classes and same we have requested to finance department to cancel loan. This is the serious issue that...
Oct 06, 2022 by Alam Sridhar
Byjus classes - Please cancel my byjus course Stop my byjus loan EMI Closed
Please Cancel my byjus course & Stop my loan immediately. maine ** August **** ko mera byjus course cancel karne ke liye mail per letter bheja tha. lekin ab tak mera byjus course cancel nahi hua hai. mera byjus course kyun cancel nahi hua hai ...
Sep 20, 2022 by Mrs. Supriya Yogesh kale
Byjus classes - Byjus class are not came properly Closed
We can call byjus helpline number they not response properly and incharge sir also not pick the call the finance team call us and they told the first EMI is generated you can pay this EMI we told cancel the class but they said you must pay the ...
Aug 08, 2022 by Rajamma
Byjua not conducting classes regularly.Server down etc. Same videos again and again. it is waste of time and energy. so cancel it ASAP and give my money back. I was checking from last * month and speaking with mentor frequently , but nothin...
Jul 26, 2022 by Sandip Deulkar
Byjus classes - Package not delivered Closed
The SD card from byjus is not yet delivered and we are really tired calling to the customer care no. and explaning the whole scenario again and again. It's a humble request please solve the problem asap or refund the paid amount. ...
Jul 16, 2022 by Tithi Shah
Byjus classes - No response Closed
I have taken byjus last year and child was in *rd class. Last year i have taken lots of followup with them to focus on studies but they just wasting time. Now children moved to next class and last * months i am following up but no one is respon...
Jun 15, 2022 by Lovnish Kalia
Byjus classes - Byjus cheating issue Open
My name is T.Jasmine Victoria and I am live in Sivakasi, Virudhunagar District, Tamil Nadu. I have been ordered product in byjus for the past one month ago. they gave me a ** day trial period so I tried it too and it was not useful for me. So I...
Jun 10, 2022 by Jasmine Victoria T
Byjus classes - We want cancel the Byjus Closed
We are not interested in Byjus...we are in finance problem and there is no response from the Byjus Mentor... We are requesting for * month's for cancellations and there is no response...
Jun 06, 2022 by Hari
Byjus classes - Byjuscancelation and refund Closed
We request byjus cancel and refund order within ** days. But they are not accepting our request of cancelation. Send the message of EMI deduction. ...
Jun 02, 2022 by Rajbir Singh Ranga
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What is Byjus classes office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park,
Bannerghatta Main Road,
Bengaluru, Karnataka - 560029
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