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Bose Audio

 - Bose Faulty Earbuds Refund Closed

Bala Chandar filed this complaint against Bose Audio on Jan 04, 2022

I purchased Bose QuietComfort True Wireless earbuds from Amazon on July **th, ****.

I used the product for few days and suddenly my right headset stopped working so I approached the Bose service center on Sep **st, ****, they explained to me that there is an issue with software and will replace the product.

I received the replacement product after "forty-six" days on *th Nov ****. After a couple of days of usage, the replaced product also suddenly stopped working on the right side. I again approached the service center on **th Nov ****, they again explained to me that there is an issue with software and will replace the product.

Currently my second replacement product is with the service center for more than ** days.

Because of the repeated faulty products, I requested a refund, but the service center personnel denied the refund also behaving rudely.

Kindly help me to get the refund amount from Bose service center.

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Resolution Demanded:
Refund / Credit for purchase

Bose Audio

11 Total Complaints
2 Total
Resolved
18.18% Consumer Satisfaction

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"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"

Mrunmayee Palsule

Resolved

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