- Booking com Refund Scam Open
We Had Booked The Swati Hotel, Aarambol, Goa On **th Of December **** At Around *:**
Pm For The Dates **th Dec ****- *st Jan **** . After Booking, We Spoke To The
Hotel Owner And Because Of Unsurety Of Good Wifi Signal And Rude Behavior, We Canceled The Booking Within **-** Minutes On The Very Same Day. We Also Called The Hotel Regarding The Cancellation Charges And They Told Us To Speak To Booking.Com And They Will Take Care Of The Same. So We Messaged Booking.Com To Waive The Cancellation Charges After Speaking To The Hotel. We Did Not Make Any Payment At The Time Of Booking.
However, After * Days, On Jan *st **** The Amount Is Deducted From My Credit Card Without PIN/OTP (When We Had Removed The Card Details Too). I Immediately Spoke To The Customer Service Agent From Booking.Com Who Said That They Will Mail The Hotel Regarding The Refund But Got No Confirmation Regarding The Same And Now The Hotel Is Refusing To Refund The Amount.
So Unethical Behavior This Is. We Cancelled The Booking Within **-** Mins. Did Not Block The Hotel. Informed Them. Then Why Charge A Hefty
Amount Of **,*** After * Days When We Never Stayed In The Property?
Booking.Com Is Not Helping Us At All And Asking Us To Speak Directly To The Hotel. And Guess What. Hotel Is Not Even Picking Our Calls.
Refusing To Return Our Hard Earned Money.
Below Are The Details:
Booking Confirmation Number: **********
PIN Code: ****
We Have All The Proofs And The Recordings.
Please Help Us Support So That This Does Not Happen With Anyone Again.
Hotel Details: Check Out Swati Hotel On Booking! Http://Www.Booking.Com/Share-*rGDwW
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
I DO ONLINE BOOKING ON BOOKING. COM CONFIRMATION NO. IS ****.***.*** & DO ONLINE PAYMENT OF RS.***/- BUT HOTEL DENIED TO GIVE ROOM - ...
Nov 12, 2022 by GIRISH RAJENDRA GERA
We ahd booked via booking.com for a place called Manori Beach View. Upon reaching the destination, the owner said that it was not booked and were refused entry. We called up OYO as they were the middle men they tried helping us but about the mo...
Sep 17, 2022 by Rishikesh
I had my booking at OYO ***** Alpine Glow Crest Secunderabad on **st Aug ** with Pay at property option. When I reached hotel, manager of hotel informed me about there is a construction going on and they cannot assign me a room and later he ...
Aug 31, 2022 by Ankit Singh
Hotel booked with ***** but hotel charges rs *****...
Apr 19, 2022 by Rahul
We had booked the Swati hotel, Aarambol, Goa on **th of December **** at around *:** pm for the dates **th Dec ****- *st Jan **** . After booking, we spoke to the hotel owner and because of unsurety of good Wifi signal and rude behavior, we c...
Jan 08, 2022 by Vitesh Dhawan