- Billing errors and delay in solving of call drop complaint Closed
My name is R.Sundar.i am a user of Idea Cellular services.I had registered a complaint of call drop with Idea cellular on ** st February ****.I got a conformation message from them for the complaint i had registered with them which was call drop issue vide no.C*-***********.but the problem was not solved on **nd february **** and i kept on calling them after till **th february **** and i was told that my complaint of call drop was in progress.then i called on **th february **** and i was told that the complaint of call drop will be solved by *th march ****
to add to the problems in the monthly bill an amount of ***Rs. was added to as feature charge.i immediately send a complaint to the appellate authority asking for a waiver of the amount.i got a call from one mr.Sharshad from the appellate authority's office on *th march **** evening at *.**pm and he told me that there was nothing he could do to approve my waiver.his behaviour was also rude which i find impossible to approve.
so considering the above grounds i request for the bill amount dated ** february to be fully waived on account of passing of misleading information and poor quality of customer service.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Restoration petition. The matter initiated in Kasaragod Forum, appealed, appeal was allowed and is restored back to District forum, Kasaragod....
Mar 02, 2022 by Lakshman Bhakta
I recently recharge with *** rupees, and it's clearly stated **days validity.. when I recharged it says ** days validity ....
Jul 28, 2020 by Alemjungla
Since ** th July, I am not getting signal in idea network. It shows 'emergency call' only. Since **th I am calling customer care and complaining the issue. But till now the issue is not solved. They say it will get resolved soon. How long I wa...
Jul 17, 2020 by Seena Xavier
Hi , I tried to recharge on idea cellular in morning of ***Rs through phonePe but by mistake entered ****Rs and got recharged of ****Rs. I tried to contact phonepe and Idea for reversal of rest amount but they denied to reversal of rest of ...
Jul 28, 2019 by subham kumar
I have been using the post paid IDEA connection no- ********** almost ** years on the rental package of Rs**/- per month.But for last couple of months the company sending bill showing rental charge as Rs***/ and forcing me pay the bill.Request ...
Jun 05, 2019 by .SUJOY KUMAR HALDER