Swiggy Bundl Technologies Pvt Ltd
- Being charged cancellation fees without any fault Open
Garima Gupta filed this complaint against Swiggy Bundl Technologies Pvt Ltd on Jan 26, 2021
I had placed an order through Swiggy with order number *********** the application showed that the delivery executive has reached my location so I tried calling him for getting the ordered delivered but he never picked up the call and later cancelled my order. I contacted Switty Customer Support over chat service regarding the same and they mentioned that I was not reachable over call msg and email even Swiggy back-end team tried calling but all this is a mere false information no calls ever received from a anyone. Now when I am placing a new order I am being charged cancellation fees even though it's not my fault. Now Swiggy is giving me a coupon of **% value but not waiving off the cancellation charges. I want a full waiver of the cancellation fees being levied on me.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Swiggy Bundl Technologies Pvt Ltd
Resolved
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