Swiggy instamart
- Bad quality vegetables and fruits and no refund or return has been initiated Closed
Thed Bhat filed this complaint against Swiggy instamart on Dec 08, 2023
I have been ordering from swiggy instamart and this is the second time when they have troubled me mentally. First incident took place few months ago when I was charged for two items but received one. They didn't help me and it was my first worst experience with them. The current worst experience was on *th of Dec with order no. ***************, when I ordered the items worth Rs.**** and the vegetables and fruits ordered were of not great quality. It was dry, rotten and smelled too. I raised the chat twice for an immediate resolution but I was asked to mail them and I dropped them a mail and added all the pictures to prove them the quality of vegetables yet I didn't receive any satisfactory response as they neither refunded the amount of Rs.*** nor returned the items. This has caused me lot of stress as I am working two jobs to make my ends meet for my sick parent and I dint get time to personally go and pick vegetables/fruits and this situation has caused a lot of stress to me as it's my hard earned money. I paid for a good quality items but I received a bad quality items. I would like to have a refund and I want them to pay for the stress they caused me.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Swiggy instamart
Resolved
Frustrated? File a Complaint
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Swiggy instamart - All products not delivered Closed
Ordered for ** products- received only *- and on raising request- an apology is provided for not making the mistake again , but no proper compensation or products are delivered - order # *************** ...
Mar 20, 2024 by mariyam
Swiggy instamart - Rotten eggs Closed
I had purchased a crate of ** eggs on **th from Swiggy instamart. I could feel smell of rotten eggs in my kitchen and when i checked it, it has thousands of worms. It is so scary. On reporting to swiggy instamart they refuse to refund me the am...
Jan 24, 2024 by Renu Singh
Swiggy instamart - Package not delivered Closed
Delivery partner doesnot Delivered my stuff I call him again and again firstly he didnot pick my call then he blocked my no I call him **,** times then I talk to customer care they put me on conference call with the Delivery partner then he tal...
Dec 17, 2023 by Kamna Ahuja
Swiggy instamart - Spoiled Item Closed
I ordered a yogurt cup of heritage company from online swiggy istmart in Madapur, it is a frozen product so it should be under *°C , but It was delivered a non-refrigerated product, I don't know since when it was not refrigerated, since it is ...
Dec 16, 2023 by sridhar
Swiggy instamart - Package missing Closed
I have order * ice cream pack of *** ml and a fortune chakki fresh atta of **kg but i only received the ice cream not the wheat flour packet . And i already paid for both the items through online payment mode as cash on delivery was not availab...
Dec 06, 2023 by Rani Ajay Jha