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Iffalcon Tv - Bad Quality Product

Umang filed complaint against Iffalcon Tv on Sep 15, 2020

I am writing to you to raise an issue about: Television Set.(Model : **K*A)

The issue that I have experienced was : Date of Purchase of Television : **/**/****
On **/**/**** while the Television was ON, suddenly the Display went Blank.
On examining by the Company's Technician, it was said that the Display needs to be Replaced, and the Cost of this would be approximately Rs.**,*** which is more than the purchase cost of my TV set.
Also, its just been One Year and Four Months passed since the Purchase and the Display has Stopped Working.
This seems that the Life of The Television is Just One or One and a Half Year.

It occurred on: **/**/****

I need to be explained the Reason for this untimely demise of Display. How could the display of such expensive Television get blank in such a short span of time of * year.

Its been just *.* months since the warranty has expired, thus the company needs to take this into consideration and replace the display towards its commitment to its customer.

Or else atleast the cost of display should not be charged more than the cost of the TV set.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Iffalcon Tv

8

Total Complaints

6

Total Resolved

75.00%

Consumer Satisfaction

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