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Oyo - Bad customer support and cheating

Vinoth filed complaint against Oyo on Apr 30, 2019

Booking ID: EUAC****. This hotel not good and has some issue. So I explain all this to Oyo after **+ email and social media. First of all Oyo customer care is very worst they don't respond in email and social media. Finally, they informed me that we will refund your money so I asked confirmation (acknowledge) email but they still not send me. They said we send it. I still not received that email. Also, they are not responding to my Facebook messenger and ignore my all messages. Very bad customer support. Please help me. I have attached the proof screenshot.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Oyo

524

Total Complaints

244

Total Resolved

46.56%

Consumer Satisfaction

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